Team Lead
Found in: Whatjobs IN C2 - 2 weeks ago
Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies.To know more about Firstsource please visit our website
Summary : A Team Lead should be a subject matter expert evidenced by currently working in live production and exceeding all productivity and quality goals. Ability to train and facilitate new recruits into live production anytime during their tenure. Prior experience in the sub process will be an added advantage.
Knowledge, Skills & Ability:1. Experience in working as a Team Lead for Mortgage Industry with Closing and Post closing experience.2. Knowledge of different types of mortgage and its functioning and ability to read various
origination
closing and Post closing experience.3. Good communication skills (Written and Verbal) are required to understand and communicate with the vendors/clients4. Strong Customer Service Skills, Negotiations Skills and Leadership skills required5. Detail Oriented with good analytical skills and the ability to make decisions based on the situation6. Ability to analyze the numbers and reconcile the data if required as per requirements.7. Experience with reporting and analysis8. Good email etiquette9. Ability to handle and accomplish multiple tasks and resolve10. Experience working in a team-oriented, collaborative environment11. Should be able to effectively use a computer and be competent with MS office applications
Responsibilities :1. Supervise and lead a group associates to meet all SLA’s relative to any and all functions in the Post closing.2. Maintain daily, weekly and monthly production reports3. Coordinate activities of the department with the manager to include work flow monitoring, process improvement, training, reporting and special projects4. Provide recommendations for strategies and process improvements to add value to teams and clients5. Coordinate with other internal support teams to ensure seamless production by the operations team6. Provide resolutions to complex escalated queries and complaints from external and internal customers7. Must lead, coach, motivate and develop associates to deliver high quality reports to the clients to achieve or exceed set operational targets8. Monitor and evaluate staff performance, attendance, also generate reports as necessary
Any GraduateMin 2years of experience in Team handling role.
Contact detailsArul
-
Team Lead
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India VerveNest Technologies Pvt Ltd Full timeRole: Team Lead-Inside SalesJob OverviewWe are seeking a highly motivated and experienced Team Lead to join our dynamic team at VerveNest Technologies Pvt Ltd. As a Team Lead, you will be responsible for leading and supervising a team of junior professionals in achieving departmental goals. This is a full-time role based in Bangalore, Karnataka, India, with...
-
Team Lead
Found in: Whatjobs IN C2 - 2 weeks ago
Bengaluru, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
Team Lead
Found in: Talent IN 2A C2 - 2 weeks ago
Bengaluru, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
Team Lead
Found in: Appcast Linkedin IN C2 - 2 weeks ago
Bengaluru, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
Team Lead
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India ATSPL - Karnataka Full timeAmazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations TeamPurview of a Team LeadTeam Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business...
-
Team Lead
Found in: Whatjobs IN C2 - 1 week ago
Bengaluru, India ReSource Pro Full timeJob Title: Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department: Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right...
-
Team Lead
Found in: Talent IN 2A C2 - 1 week ago
Bengaluru, India ReSource Pro Full timeJob Title:Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department:Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate....
-
Team Lead
Found in: Appcast Linkedin IN C2 - 1 week ago
Bengaluru, India ReSource Pro Full timeJob Title:Specialist, Service Delivery, India Report to: Assistant Manager, Service Delivery, India Department:Service Delivery Unit Location: Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company – a unique opportunity for the right candidate....
-
Team Lead
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India Global Software Technologies Inc Full timeResponsibilities *Create a healthy and motivating work environment and atmosphere*Communicate with teams about their performance*Monitor team performance and report on metrics*Plan and organize team-building activities* Good Communication skills *Fluent in Hindi and English*Oversee day-to-day teams' operation and performanceRequirements*Experience with...
-
Team Lead
Found in: beBee jobs IN - 1 week ago
Bengaluru, Karnataka, India ABB Full timeTeam LeadTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey...
-
Team Lead
Found in: beBee jobs IN - 1 week ago
Bengaluru, Karnataka, India iimjobs Full timeJob Title:Team Lead Education: Graduate/MBA or CA or CFA or CFP (asset) Experience: 7-13 years of relevant experience in Financial sales, with PMS & Mutual Fund sales experience (mandatory) Location: Bangalore Certification: NISM Mutual Funds & PMS Distributors certificates (required before joining) Preferences: Local candidates with relevant experience and...
-
Team Lead
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India Radical Minds Full timeMentored and guided employees to foster proper completion of assigned duties.Built strong relationships with customers through positive attitude and attentive responseCoordinated weekly meetings for internal and external groups to analyse the gap and to work on the sameEnsuring that client requirements are dealt with in a timely manner.Planning and...
-
Team Lead
Found in: beBee jobs IN - 1 week ago
Bengaluru, Karnataka, India iimjobs Full timeTeam Lead position in leading Logistic CompanyJob Opening with leading logistic company for Team Lead position at BangaloreJob Purpose:The primary role of the person is to optimize the available allocation from Ocean carriers to maximize revenue yield from existing business. The role is required to monitor all agreed carrier contracts for enforceable and...
-
Team Lead
Found in: beBee jobs IN - 1 week ago
Bengaluru, Karnataka, India iimjobs Full timeJob Title: Team LeadEducation :A Graduate/MBA or CA or CFA or CFP is definitely an assetExperience : 7-13 years of relevant experience in Financial sales in PMS & Mutual Fund sales experience (mandatory)Location: BangaloreCertification : NISM Mutual Funds & PMS Distributors certificates (required before joining)Preferences : Local Candidates with relevant...
-
Team Lead
Found in: Talent IN C2 - 3 weeks ago
Bengaluru, India The Business Wings Full timeTo Manage and Lead 15 - 20 Tele-Collection Operators on Production Floor. The position holder will be responsible to achieve Team Collection targets on monthly basis. Customers who monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process...
-
Team Lead IT Recruitment
Found in: Whatjobs IN C2 - 3 weeks ago
Bengaluru, India Alchemy Techsol Full timeWe are seeking a dynamic and experienced Team Lead (IT Recruitment) to join our Team. As a Team Lead, you will be responsible for leading a team, driving performance, fostering collaboration, and ensuring the successful delivery of initiatives. Role: Team Lead (IT Recruitment) Exp: 6+yrs Job Location: Bangalore (Koramangala) Notice: Looking for candidates we...
-
Team Lead IT Recruitment
Found in: Appcast Linkedin IN C2 - 3 weeks ago
Bengaluru, India Alchemy Techsol Full timeWe are seeking a dynamic and experienced Team Lead (IT Recruitment) to join our Team. As a Team Lead, you will be responsible for leading a team, driving performance, fostering collaboration, and ensuring the successful delivery of initiatives.Role: Team Lead (IT Recruitment)Exp: 6+yrsJob Location: Bangalore (Koramangala)Notice: Looking for candidates we can...
-
Team Lead IT Recruitment
Found in: Talent IN 2A C2 - 3 weeks ago
Bengaluru, India Alchemy Techsol Full timeWe are seeking a dynamic and experienced Team Lead (IT Recruitment) to join our Team. As a Team Lead, you will be responsible for leading a team, driving performance, fostering collaboration, and ensuring the successful delivery of initiatives.Role: Team Lead (IT Recruitment)Exp: 6+yrsJob Location: Bangalore (Koramangala)Notice: Looking for candidates we can...
-
Telesales Team Lead
Found in: Whatjobs IN C2 - 7 days ago
Bengaluru, India Credr Full timeCompany OverviewCredR is Indias Most Trusted Used Two-Wheeler Brand that leverages technology & human connections to simplify the Used Automobile Marketspace. CredR is a full stack, vertically integrated, omni-channel ecosystem for Used Two-Wheelers with a mission to become the Most Trusted Brand for Used Two-Wheelers globally. With over 500 employees, CredR...
-
Telesales Team Lead
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India Credr Full timeCompany OverviewCredR is Indias Most Trusted Used Two-Wheeler Brand that leverages technology & human connections to simplify the Used Automobile Marketspace. CredR is a full stack, vertically integrated, omni-channel ecosystem for Used Two-Wheelers with a mission to become the Most Trusted Brand for Used Two-Wheelers globally. With over 500 employees, CredR...