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Front Office Receptionist

3 months ago

ernakulam, India Factor Human Resources Pvt. Ltd. Full time

Company Overview


Factor Human Resources Private Limited is a leading name in the Human Resources Services industry, specializing in end-to-end HR solutions. With over 12 years of experience, we are known for our exceptional customer service and technological advantage. Headquartered in Cochin, Kerala, FHR has a multi-city presence and offers best-in-class services in Human Resource Consulting, Contract/Permanent Staffing, Payrolling, Statutory compliances, and Data Management Solutions.


Job Overview


We are seeking a talented and dynamic Front Office Receptionist to join our team at Factor Human Resources Pvt. Ltd. As a Front Office Receptionist, you will be responsible for providing exceptional customer service and administrative support to our clients and employees. This is a full-time position located in Ernakulam, Kerala, India, and requires 1 to 3 years of experience in a similar role.


Qualifications and Skills


  • 1-3 years of experience as a Front Office Receptionist or in a similar role
  • Proficiency in Microsoft Excel and other MS Office tools
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Ability to handle multiple tasks and prioritize effectively
  • Attention to detail and accuracy in data entry
  • Knowledge of general administrative and clerical procedures
  • Professional and pleasant demeanor
  • Ability to work independently and as part of a team
  • Familiarity with office equipment and basic troubleshooting


Roles and Responsibilities


  • Welcome and greet clients, visitors, and employees in a professional and friendly manner
  • Handle incoming calls, answer inquiries, and direct calls to the appropriate person or department
  • Manage the reception area and maintain a clean and organized workspace
  • Schedule appointments and maintain calendars for meetings and events
  • Coordinate with internal teams to ensure smooth office operations
  • Assist in various administrative tasks such as data entry, filing, and record-keeping
  • Provide general administrative support to the management team
  • Handle incoming and outgoing mail and packages
  • Maintain office supplies inventory and place orders when needed
  • Ensure compliance with company policies and procedures