Senior Manager, Salesforce Engineering

3 weeks ago


Bengaluru, India ZoomInfo Full time
As a Sr. Manager of Salesforce Delivery you will be an integral part of a growing team within the broader Enterprise Productivity Engineering organization. Delivery is responsible for spearheading complex Salesforce implementations, guiding our stakeholders from vision to reality, by delivering world-class solutions.
Responsibilities:
Lead & manage a team of seasoned Salesforce Consultants and Developers on complex transformational projects, fostering a collaborative and high performing environment
Oversee all aspects of Salesforce projects, including scope definition, planning, execution and delivery within deadlines and budgets
Collaborate with stakeholders, consultants and developers in solution designing, configuration, and customization of Salesforce products to ensure high-quality project deliverables aligned with business objectives
Build and nurture strong relationships with stakeholders, understanding their needs and ensuring overall project satisfaction and success
Implement best practices for agile development, quality assurance and change management
Proactively identify and address project risks and dependencies.
Monitor projects progress, track KPIs and provide insightful reports to the leadership teams and stakeholders
Mentor, coach and motivate team members to achieve results.
Champion continuous learning and improvement within the team, staying current with the latest Salesforce advancements and industry trends
Conduct performance reviews, provide career guidance and foster talent development within the team
Qualifications:
10+ years of experience in managing and delivering Salesforce projects
Proven track record of successful project delivery with high quality on time and within budget for diverse customers.
Proven leadership and exceptional team management skills.
Strong experience with agile project methodologies (Scrum, Kanban etc.).
Deep expertise in core Salesforce products and functionality (Commerce cloud and /or Experience( Community/Portals) Cloud etc.).
Strong business acumen and understanding of CRM implementation best practices and industry standards.
Excellent communication, written, and verbal, with stakeholders and internal teams.
Experience leading and motivating teams to achieve results.
Ability to manage multiple priorities and work independently in a fast-paced startup environment.
Experience working in the Big4 consulting preferred.
Proficiency in Salesforce configuration, customization, and development (Apex, Lightning Web Components etc.).
Familiarity with Salesforce integration tools, release management applications and other third-party applications.
Strong analytical and problem-solving skills.
Excellent time management and organizational skills.
Ability to build and maintain strong relationships with stakeholders and cross functional teams.
Salesforce Certifications and/or Agile Certifications would be preferred.

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