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Customer Technical Support

2 months ago

Chennai, India Movate Full time
Roles and ResponsibilitiesTroubleshoot and resolve issues related to network connectivity, router configuration, modem settings, and LAN configuration.Provide technical support to customers through emails, and chats.Assist customers with configuring their networks using various devices such as routers and modems.Desired Candidate Profile1-3 years of experience in a International voice or Network Support (technical support Voice).Excellent verbal and written communication skills in English language.Strong understanding of blended process, international BPO, networking concepts, and network troubleshooting techniques.Graduation mandatory.Must be flexible to work in Us - Night shift.Looking for Immediate joiners.Perks & Benefits15 days accommodation will be provided only for outstation candidates.2way cab will be provided for both pickup and drop.has context menu Compose ParagraphRole:

Customer Retention - Voice / BlendedIndustry Type:

IT Services & ConsultingDepartment:

Customer Success, Service & OperationsEmployment Type:

Full Time, PermanentRole Category:

Voice / Blended