Adobe Journey Optimizer

2 days ago

Pune, India METRO LOGISTICS Full time

Company Description Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €30 Billion international wholesaler with operations in 32 countries through 625 stores & a team of 91,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business, and it is thus active in a total of 34 countries. MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide Finance, HR, Strategy, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers. Website: Company Size: 600-650 Headquarters: Pune, Maharashtra, India Type: Privately Held Inception: 2011 Job Description We are looking for an experienced and results-driven AJO Specialist to lead the design, implementation, and optimization of customer journeys using the Adobe Journey Optimizer (AJO) platform. This role requires a deep understanding of marketing automation , customer segmentation , campaign creation , and multi-channel communication strategies to create seamless and impactful customer experiences. Key Responsibilities: AJO Platform Management : Design, implement, and manage customer journeys on the Adobe Journey Optimizer platform, ensuring personalized and smooth experiences for our customers. Customer Segmentation : Develop and execute strategies for effective customer segmentation to drive engagement and maximize conversion rates. Campaign Creation & Automation : Build and create dynamic marketing campaigns from the ground up, automating them across various channels (email, SMS, push notifications) to deliver the right message to the right audience at the right time. Journey Orchestration : Oversee the orchestration of customer journeys, ensuring consistency and optimization across all touchpoints for a unified experience. Collaboration with CDP Specialist : Work closely with the Customer Data Platform (CDP) Specialist to define and refine audience segments for more precise targeting and campaign effectiveness. Collaborate with Analytics Team : Partner with the Analytics Team to leverage insights that inform decisions, helping to refine and optimize campaigns and customer journeys. Customer Collaboration : Engage with customers to better understand their needs and refine journeys, ensuring that the campaigns resonate and address pain points effectively. Qualifications Education : Bachelor's degree in Business , Engineering , or a related field. Experience : 2-5 years of experience in marketing automation or customer experience platforms , with a minimum of 2 years on the Adobe Journey Optimizer platform. Skills :Strong expertise in multi-channel marketing (email, SMS, push, etc.).Proven experience in customer segmentation , campaign creation , campaign automation , and journey orchestration . Communication : Exceptional verbal and written communication skills with the ability to collaborate effectively with cross-functional teams. Problem-Solving : Strong analytical and problem-solving abilities to continuously optimize and refine customer journeys.

  • Adobe Journey Optimizer Developer

    3 weeks ago

    Bengaluru, Mumbai, Pune, India Zentek Infosoft Full time

    Job Description - Develop and maintain end-to-end customer journeys using Adobe Journey Optimizer - Integrate AJO with Adobe Experience Platform (AEP), leveraging Real-Time Customer Profile and Segments - Build dynamic templates, content fragments, and personalized messaging across email, push, and in-app channels - Collaborate with marketing and data teams...

  • Adobe Aem

    5 days ago

    Shivaji Nagar, Pune, Maharashtra, India Larsen & Toubro Infotech Limited Full time

    Adobe Experience Platform Developer (AEP) & Adobe Journey Optimizer (AJO): - 6-10 yrs of experience on Adobe Experience Cloud products. - Hands on knowledge in working with Adobe AJO - Deep technical knowledge of the Adobe Experience Platform & Adobe Launch. - Recent experience with Adobe Experience Platform or similar CDP is a must. - Good understanding of...

  • Swiftwin - Adobe Campaign

    1 week ago

    Pune/Bangalore, IN Nexthire Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Adobe Campaign Senior DeveloperLocation: Pune / BangaloreExperience: 3+ YearsCompany - Swiftwin TechnologiesJob Description:We are looking for a talented and experienced Adobe Campaign Senior Developer to join our team at Swiftwin Technologies. In this role, you will lead development projects, mentor junior developers, and ensure adherence to best...

  • Adobe Analytics

    7 days ago

    Pune, India Netcentric Full time

    Company Description Cognizant Netcentric is an award-winning Adobe Global Alliance Partner and a recognized expert in the Adobe Experience Cloud. We deliver digital solutions for the world’s greatest brands by unlocking the full potential of this cutting-edge technology. We work with our clients at any stage of their digital transformation journey - from...

  • Adobe Customer Journey Analytics

    1 week ago

    Bengaluru, Noida, Pune, India Infogain Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesKey Responsibilities: Configure and maintain CJA Connections, Data Views, and binding dimensions aligned with AEP schemas. Create and manage calculated metrics, filters, and segments to support stakeholder reporting requirements. Develop dashboards and reports for key business KPIs including funnel analysis, pathing, attribution, and...

  • Adobe Campaign Classic AJO Developer

    4 days ago

    Pune, India Capgemini Full time

    Job Description Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of...

  • Adobe Solution Architect

    2 weeks ago

    Pune, Thiruvananthapuram, India NMS Consultant Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Adobe Multi Solution Architect (Digital Marketing & Analytics)Job Purpose & Role:The functional area Digital Customer Interaction within company steers and bundles all technical platforms and tools for digital marketing (frontend,websites, campaigns, data & analytics, customer portals and journeys). Tools & technologies are rolled out to Operating Entities...

  • Journey Optimization Lead, VP

    1 day ago

    Gera Commerzone SEZ, Pune, India Barclays Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionPurpose of the roleTo collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas. AccountabilitiesDevelopment and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights.Participation in...

  • Adobe Multi Solution Architect

    1 day ago

    Pune, Maharashtra, India NMS Consultant Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Purpose & Role• The functional area "Digital Customer Interaction" within AZ Technology steersand bundles all technical platforms and tools for digital marketing (frontend,websites, campaigns, data & analytics, customer portals and journeys). Tools &technologies are rolled out to Operating Entities (organizational units of Allianzwithin different...

  • Adobe Multi Solution Architect

    2 days ago

    Pune, Maharashtra, India Allianz Full time

    Adobe Multi Solution Architect Digital Marketing Analytics EN Job Purpose Role The functional area Digital Customer Interaction within AZ Technology steers and bundles all technical platforms and tools for digital marketing frontend websites campaigns data analytics customer portals and journeys Tools technologies are rolled out to Operating Entities...