Cognixia | Training Manager | vadodara

1 week ago


Vadodara, India Cognixia Full time
Job Title: Associate of Technical Training and SupportLocation: Vadodara (Hybrid)

Basic Purpose

Responsible for supporting the technical training needs of the training team in areas of general administration, formal correspondence, content creation, and one on one or small group technical support. This position is not responsible for hiring, terminating, performance appraisals or salary revisions. This position exercises independent judgment.

Essential Duties and Responsibilities

TrainingConducts teaching assistant duties for classroom support to include tracking attendance, class participation, homework and grading.Facilitates and organizes training assessments, training plans, trainer notes, handouts, review activities, audio-visual aids and class preparation.Delivers training presentations to groups of all sizes using multiple delivery systems/methods which include but are not limited to on-site teaching, video conferencing, conference calls, classes and other technology to support communicationDocuments and provides reports and feedback regarding training content, curriculum, duration and staff participation in training activitiesAssists with the development of training manuals, modules, and curriculum coursesCollects feedback from associates and supervisors to identify new training needsMaintains and updates training materials as and when requiredConducts Pre and Post Training AssessmentsPerforms content development and supporting material creation to include Learning Path creation and learning resource identification as requested, recorded video learnings for eLearning and self-paced content, technical training slides, homework, and graded assessments.

Essential Education, Skills and EnvironmentEducation and Work ExperienceBachelor's degree degrees in Computer related field2 years of experience in an enterprise environmentAbility to research various soft skills training sessions and content (wherever required)Good coordination skills, detail and process orientedRelationship building skillsAbility to work within a culturally diverse environmentExcellent organizational skillsAbility to work with others and take critical feedbackExcellent oral, written communication skills and good orator for US Based and international based trainingsAble to speak in front of audiencesAbility to manage through change with little supervision and work independentlySelf-motivated, positive and flexible outlookHigh commitment to excellence and ability to deliver excellent customer serviceAbility to multi-task in a very fast paced environmentCommitment to high performance and results



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