Major Incident Manager

1 month ago


Delhi, India Tata Consultancy Services Full time

Dear Candidate

Greetings from TCS


TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.


Role: Major Incident Manager

Location: Delhi

Experience Range:6 to 8 years


Job Description:

Desired Competencies:

  • Handling major incident management process and drive end to end Sev 1 situation with effective Communication


Responsibilities:

  • Minimum 5 year of experience as Major/Critical incident manager
  • Participate and drive major incidents
  • Effective handling of major incident bridge
  • Periodic update about MIM progress through mails
  • Drive the overall MIM journey.
  • Publish Major incident report
  • Problem management process drive


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