Business Manager- Retail

4 weeks ago


Bangalore City, India IFB Industries Ltd Full time

Role: Business Manager Retail. (IFB Points) Location: Bangalore. Responsibilities include Sales target achievement of IFB Points, Management of sales team/ reportees, Store Footfall management, Placement, Display, Sell out, Geography/ channel expansion & reach, and identifying & realizing opportunitiesfor growth Revenue generation as per budget from the geography responsible. IFB Points profitability Display & sell out of focus products (AC, KA, DW etc) Coordination with CSRs /Retail Executives, resolve their issues, and ensure they deliver productivity as agreed. Participate in the right hiring, Induction, regular training, and development of the team. Adherence to training calendar and coverage. Use of Collabo8 for self & team. Share feedback/observation of field team/CSRs with trainers and plan appropriate training interventions. Initiate R& R & motivate Appropriate use of apps, portals & technology and ensuringteam updates appropriately. Resolve customer complaints regarding sales and service. Practice and ensure practice of IFB Customer Service Charter Ensure availability of stock for sales and demonstration Ensuring MOPs are adhered. Direct and coordinate activities involving sales & marketing of products including Spice Secrets. Ensure Maximum score on Store Audits Ensure Store Hygiene and POP placement Ensure opening of new stores in the assigned geography as per SOP. Timely Reports on branch sales operations, sales results, business forecast & people indices if any. Industry Preferred: Consumer Durables, Apparel, Retail Industry Qualification & Skills: MBA in marketing Relevant Experience (for the position): at least 5 years in Retail Sales Operations



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