Works Manager

4 weeks ago


indore, India Mohit Consulting Full time
Responsibilities
  • Proactive Incident Analysis to drive volume out of the environment.
  • Lead and Host calls with Resolver Leads for analysis of data and potential Problems.
  • Drive full Root Cause Analysis and Corrective/Preventative Actions.
  • Coordinate with cross functional areas and client for root cause analysis for all Problems.
  • Direct and Manage the Problem Management process, adherence and reporting.
  • Ensure consistent execution of Problem Management policies, processes, procedures and Work Instructions.
  • Create, document, track, and maintain Problem Management service and process improvement plans with corrective action requirements and activities.
  • Provide and analyze Problem Record reports for process audit.
  • Performs oversight of the vendor contracts.

  • Works Manager

    4 weeks ago


    Indore, India Mohit Consulting Full time

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