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Manager, Central Ops
6 days ago
Company DescriptionSwish Club is India's first " Employee Savings Platform" that offers exclusive benefits and unparalleled deals to elevate your lifestyle. As an invite-only platform, Swish Club grants privileged access to goods and services at unbeatable prices. We believe that employees deserve more and aim to unlock a universe of savings and perks for them.Role DescriptionThis is a full-time on-site role for a Manager, Central Ops (Customer Experience and Order Management) at Swish Club located in Bengaluru. The Manager, Central Ops will be responsible for overseeing day-to-day operations including but not limited to:Customer Experience (creating customer delight)Contact Center ManagementManaging Seller Relationships Order Management Orders, Returns, Refunds, ReplacementsCatalogue OperationsOversee AccountingImplementing Process ImprovementsEnsuring smooth functioning of all central operationsThis role requires excellent communication, organizational and leadership skills.PS: We are an asset light model, not looking for any expertise in warehousing, inventory, WMS etc.QualificationsPrior operations experience with commerce/fintech startupsExperience with e-commerce/fintech digital operations a strong plusExperience building and running contact centers for consumer facing operationsExperience handling operational aspects of seller relationships, guiding book keepersProcess improvement skillsVendor management and relationship-building skillsStrong organizational and leadership abilitiesExcellent problem-solving and decision-making capabilitiesAbility to work in a fast-paced environment with tight deadlinesAttention to detail and multitasking skillsExcellent written and verbal communication skillsPrior experience in a similar role is preferredBachelor's degree in Business Administration or related field
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Manager, Central Ops
1 week ago
bangalore, India Swish Club Full timeCompany Description Swish Club is India's first "Employee Savings Platform" that offers exclusive benefits and unparalleled deals to elevate your lifestyle. As an invite-only platform, Swish Club grants privileged access to goods and services at unbeatable prices. We believe that employees deserve more and aim to unlock a universe of savings and perks for...
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Manager - FP&A Central Reporting
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bangalore, India State Street Full timeBasic Purpose of Job: The Centralized Reporting CoE Specialist provides subject matter knowledge in the assigned area of Financial Planning & Analysis, develops a thorough understanding of State Street’s business practices to effectively perform independent, complex reporting or analytics to support the ad-hoc needs of the Centralized Reporting COE...
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Manager - FP&A Central Reporting
1 day ago
bangalore, India State Street Full timeBasic Purpose of Job: The Centralized Reporting CoE Specialist provides subject matter knowledge in the assigned area of Financial Planning & Analysis, develops a thorough understanding of State Street’s business practices to effectively perform independent, complex reporting or analytics to support the ad-hoc needs of the Centralized Reporting COE...
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