International Voice process _Mumbai Powai Full-Time

1 month ago


mumbai, India HyreFox Consultants Full time

PRINCIPAL RESPONSIBILITIES:

* Work on the various front offices client tools as required for the specific queues and provide customer service through calls.

* Understand customer queries received through calls and act accordingly.

* Maintain a healthy and clean work environment & adhere to company policies and procedure.

* Continuous up gradation of process knowledge as required

CRITICAL SKILLS REQUIRED 

* Excellent communication skills. 

* Comprehension - Ability to clearly understand the problem statement 

* Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. 

* Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. 

* Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs 

Technical skills: - 

* Basic Working knowledge of Computer & 

* Knowledge of desktop computer system 

CANDIDATE SPECIFICATION

 Must have 

* Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ).

* Comprehension skills to understand & communicate with all customers effectively. 

* Telephone etiquettes. 

  Don’ts

* Poor grammar and Windows Skills 

* Issues with comprehending & communicating effectively with the customer. 

* Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE., MTech, MCA, CA 

Important notes:

-5 days working and any 2 week offs.

-Should be flexible in 24*7 shifts.

-Should be within Transport Boundary.

-IATA certification or Experience in airline ticketing would be an added advantage.

Other Details

Keywords : . Industry : IT-Software/Software Services

  • Mumbai, India HyreFox Consultants Full time

    PRINCIPAL RESPONSIBILITIES:* Work on the various front offices client tools as required for the specific queues and provide customer service through calls.* Understand customer queries received through calls and act accordingly.* Maintain a healthy and clean work environment & adhere to company policies and procedure.* Continuous up gradation of process...


  • Mumbai, India "Jobs In 360" - Vistas Learning Full time

    Location : Mumbai (Powai) Experience : 0 - 1 yr Role : Voice Process Shift : Australian Shift (2am/4am/7am) Salary (CTC) - 26000 for Fresher / 28000 for 6 month Exp. Roles open : 80 Nos Contract : 6 months ( Extension possible) **Job Type**: Contractual / Temporary Contract length: 6 months **Salary**: ₹20,000.00 - ₹28,000.00 per...


  • Mumbai, India Dreammithra pvt ltd Full time

    Client : FIS Location : Mumbai (Powai) Experience : 0 - 1 yr Role : Voice Process Shift : Australian Shift (2am/4am/7am) Salary (CTC) - 26000 for Fresher / 28000 for 6 month Exp. Roles open : 80 Nos Contract : 6 months ( Extension possible) **Salary**: ₹26,000.00 - ₹28,000.00 per month **Benefits**: - Health insurance - Provident...

  • Voice Process

    1 month ago


    Mumbai, Maharashtra, India Tech mahindra pvt ltd Full time

    **Job description** *Tech Mahindra hiring for Voice process -Chandivali(Powai) location-* Process - ECommerce Related -Complaint/Query/ Enquiry Handling through calls Designation-**Customer Support Associate (CSA).** - **Criteria** Age Criteria -18 to 35 Years - **Shift Timing** Male - 24X7 shift (Any 9hrs) Females - Day Shift 8 am to 9 pm (Any...


  • Mumbai, India Jobsin360 Full time

    Hi, Greetings From Jobsin360 Pvt Ltd, Virtual Interview alert !!! Company : FIS Location : Mumbai (Powai) Experience : 0 - 1 yr Role : Voice Process Shift : Australian Shift (2am/4am/7am) Salary (CTC) - 26000 for Fresher / 28000 for 6 month Exp. Roles open : 80 Nos Contract : 6 months ( Extension possible) 1) Freshers or experience both can...

  • Voice Process

    4 weeks ago


    Mumbai, India Jobs In 360 Full time

    HI, Job Alter!! Virtual interview!!! Company : FIS Location : Mumbai (Powai) Experience : 0 - 1 yr Role : Voice Process Shift : Australian Shift (2am/4am/7am) Salary (CTC) - 26000 for Fresher / 28000 for 6 month Exp. Roles open : 80 Nos Contract : 6 months ( Extension possible) Requirements for FIS 1) freshers or experience both can apply 2) Min...


  • Mumbai, India Global We Source Full time

    **JOB ROLE: INTERNATIONAL VOICE PROCESS** **LOCATION: Mumbai (Multiple Locations)** **REQUIREMENTS**: - **IMMEDIATE JOINERS ONLY**: - **MUMBAI CANDIDATES ONLY**: - Excellent Communication Skills - **FULLY VACCINATED**: - **STRICT BACKGROUND VERIFICATION for all EMPLOYMENT & EDUCATIONAL DOCUMENTS** **EXPERIENCE**: - **MINIMUM 6 MONTHS CUSTOMER SUPPORT...


  • Mumbai, India Tekpages It Solutions Private Limited Full time

    International voice process Location: Vikrohli Mumbai Shift: Rotational Shift **Job Types**: Full-time, Regular / Permanent **Salary**: ₹250,000.00 - ₹300,000.00 per year **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: -...


  • Mumbai, India Hire The Fire Full time

    Hiring For International Voice Process Salary : 21-32k inhand Need Excellent English Communication Skills Location : Malad West, Mumbai 5 Days Working 2 Weekly Off Contact : 8108225614 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹21,000.00 - ₹32,000.00 per month Schedule: - Night shift - Rotational shift - US shift **Speak with...


  • Mumbai, India Hire The Fire Full time

    Hiring For International Voice Process Verification Process HSC Or Graduate with Minimum 1 Year of BPO Experience Mandatory Location : Thane, Mumbai Salary : 20-26k inhand Sat and Sun Fixed Weekend Off Night Fixed Shifts Contact : 8850247079 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,000.00 - ₹26,000.00 per month Schedule: -...


  • Mumbai, India Hire The Fire Full time

    Hiring For International Voice Process Salary : 20-25k inhand HSC with 6 Months Experience or Graduate Freshers 5 Days Working 2 Rotational Offs Location : Malad West, Mumbai Contact : 8850247079 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Night shift - Rotational shift - US...

  • Customer Service

    1 month ago


    Mumbai, India Voice Jobs Full time

    **Requirement** Process: PhonePe Customer Service (Voice) referring for Hexaware Shift Timing: Day Shift Working Days : 6 Week Off: one rotational off Grad/Undergrad with minimum 1 year exp. into customer service process is mandatory Good communication skills required Salary : Upto 18k Rounds of Interview : HR Ops Round, VA, Client...


  • Mumbai, India Hire The Fire Full time

    Hiring For International Voice Process Salary : 15-23k inhand HSC or Graduate Freshers 5 Days Working 2 Weekly off Location : Thane, Mumbai Need Good English Communication Skills Contact : 8850247079 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹23,000.00 per month **Benefits**: - Provident Fund Schedule: - Night...


  • Mumbai, India Hire The Fire Full time

    Hiring For International Voice Process Salary : 20-30k inhand Location : Malad West Mumbai 5 Days Working 2 Weekly Off Need Excellent English Communication SKILLS Contact : 8850247079 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Night shift - Rotational...

  • Admission Counsellor

    4 weeks ago


    Mumbai, India Voice Culture Academy Full time

    Looking for an Academic counsellor for the prestigious Voice Culture Academy located at Powai,Mumbai...The job will be handling enquiries, taking follow up of enquiries and help students to enrol for the courses. **Job Types**: Full-time, Permanent **Salary**: From ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Mumbai,...


  • Mumbai, India Global We Source Full time

    **HIRING FOR CHAT & INTERNATIONAL VOICE PROCESS** **LOCATION: Vikhroli West (Mumbai)** **WALK-IN INTERVIEW ONLY** **REQUIREMENTS**: - **IMMEDIATE JOINERS ONLY (JOINING 30 JULY-AUGUST 1STWEEK)**: - **MUMBAI CANDIDATES ONLY**: - Excellent Communication Skills - Experience in chat and international voice process would be added advantage - E**xperian Score...


  • Mumbai, Maharashtra, India Eteam Full time

    **Job description**: International Voice Process **Responsibilities** - In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. - Should be ok with contractor role **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance -...


  • Mumbai, India Tech Mahindra Business Services Full time

    **Greetings for the day!** Tech Mahindra Business Services offers you an opportunity to join one of Indias largest international telecom BPOs. **Eligibility** - Minimum 6 months of International BPO Exp mandatory. - Age Limit 18 To 44 Years. - One way Transportation provided. **Location: Malad, Mumbai** **Process Details: Austalia - Customer Service /...


  • Mumbai, India Tech Mahindra Full time

    **Hiring for WORK FROM OFFICE International Voice processes.** **Eligibility**: - HSC/Graduate with minimum 6 months of BPO experience (Voice/Chat) - SSC with minimum 1 year of INTERNATIONAL BPO experience. - Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) **Benefits**: - Salary Offered + Performance Incentives + Floor...


  • Navi Mumbai, India N-tek Consulting Pvt ltd Full time

    Process : Colossus Australian Shift Shift Timing : Australin Shifts 12:30AM to 3:30PM Any 9hrs Working Days : 5 Week Offs : Sat/Sun fixed off HSC/Graduate with Minimum 1 Year International Voice Experience is Mandatory Excellent Communication Mandat ( Voice Selects Only) Experience/Relieving letter is mandatory **Salary**: ₹15,000.00 - ₹27,000.00...