Assoc Business Systems Analyst
1 month ago
(: ) is a company headquartered in Elkhorn Nebraska. ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by , such as third-party electronic , payment associations, switch interchanges, , corporations, and a wide range of transaction-generating endpoints, including ("ATM"), merchant ("POS") terminals, bank branches, , , , and internet commerce sitesIn short, we’re helping banks, merchants and billers capture rising real-time opportunities and volumes, all to meet the shifting needs of their consumers and business customers.Our people are the core of our business, and our team represents a globally diverse, passionate and dedicated group of thousands of individuals around the world who share a common commitment to making our customers successful by driving the future of payments. As a
Business Systems Analyst
you can help make possibilities happen.The Corporate IT team provides the first line of defense in supporting our Internal applications such as Oracle, JIRA and other applications that enable fulfilment and licensing processes.Job DescriptionTechnical Expertise:
The role calls to work independently to be involved in requirement gathering and support our internal applications.Trouble shooting & issue resolution:
Provide L2 and L3 support to resolve tickets received from our clients and or call center.Team Coordination:
Be the point of contact for escalations and Work with business partners to gather requirements and refinement.Cross Functional Collaboration:
Work with internal teams such as Network, Infrastructure (System Engineering) Security and Compliance teams to resolve issues.Product team coordination
: Work with solutions and Product teams for resolving level 3 issues and participate in the execution of test plans to ensure desired results are achieved.Minimum Qualifications2-4 years of experience in assaying the role of a Systems Analyst in requirement gathering, Gap Analysis for inhouse applications including our fulfilment / Licensing process.Ability to code in Java along with expertise on L1 and L2 support for mission critical applications and an overview on P2P integration.Ability to trouble shoot issues within timelines and adhere to pre-defined SLA’sExperience in working with RDBMS (
MS SQL Server
) and working with complex SQL QueriesExperience in Windows Server environment and Windows configuration and installation packages.Experience with ticket management tools such as JIRA, Salesforce and any client ticketing systems.Willingness to learn and adapt to both legacy and new age technologies, to solve problems.Ability to collaborate with a global team and work with attention to detail & multitask under tight deadlines.Highly Desired QualificationsExperience in and DBA related activities will be a plusPrevious experience in card corporations, software solutions, banks and or fintech corporations.Work Experience in
Agile
Methodology would be preferableEducation:BE, BTech Comp Science, BTech Electronics, BE / BTech IT, MSc Comp Sc, MCAIn return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment. Our benefits are the “Best in Industry” such asHealth Insurance for Employee and Family with periodic health checkups.Paid time off and sick time offMaternity and Paternity time off.Robust rewards and awards program.Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at .ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
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Assoc Business Systems Analyst
2 months ago
pune, India ACI Worldwide Full timeACI Worldwide Inc. (: ) is a company headquartered in Elkhorn Nebraska. ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by , such as third-party electronic , payment associations, switch interchanges, , corporations, and a wide range of transaction-generating...
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Assoc Business Systems Analyst
2 months ago
Pune, India ACI Worldwide Full timeACI Worldwide Inc. (: ) is a company headquartered in Elkhorn Nebraska. ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by , such as third-party electronic , payment associations, switch interchanges, , corporations, and a wide range of transaction-generating...
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