Technical Service Specialist, Digital Farming Solutions
4 weeks ago
Date: Mar 8, 2025
Location:
Bengaluru, KA, INPune, MH, IN
Workplace Type: Hybrid/Remote
**Job Title - Technical Service Specialist, Digital Farming Solutions**
**Job Summary**
The Technical Service Specialist is responsible for the adoption and assistance of AGCO Digital Farming Solutions to AGCO customers and dealers, which includes assisting the user with any technical or operational queries related to the AGCO Digital Farming Products, which includes (but not limited to) Task Management, Data Management, Field Management Solutions. The Specialist will be the expert of the Digital Farming Products and will be responsible for increasing adoption of AGCO's Digital Products. Responsibilities include trouble-shooting and diagnostics for all product issues and then communication in the forms of tele-service, web communication, publications, dealer training (as required). The specialist The Specialist is expected to be a recognized product expert on their assigned product(s).
**Job Responsibilities**
Primary responsibilities & accountabilities (not all inclusive) are listed as follows: ·
+ Act as The Subject Matter Expert for Digital Farming Products
+ Assist AGCO customers and dealers in adoption and/or troubleshooting of any technical and/or operational queries.
+ Work during assigned working hours (business hours and/or afterhours)
+ Collaborate with Product Health Team and Product Development Team to identify top field issues affecting customers to drive them to resolution
+ Assist back-office team in solving complex customer problems by engaging cross functional AGCO teams
+ Develop and maintain knowledge management to assist other specialist in quick problem resolution
+ Participate in Global Issue Resolution Meetings to update AGCO dealers and field staff on current product problems and provide valuable input on emerging issues that customers may face
+ Participate in pilot projects to support new product launches
+ On certain occasions, perform site visits, occasional dealer and customer visits, as project requires
+ Drive NPS (Net Promoter Score) survey feedback findings to resolution to ensure that negative customer feedback is addressed
**Minimum Qualifications**
+ Bachelor's degree in Engineering
+ Must have 5 to 8 years of experience supporting customers in B2B2C format
+ Must have experience and working knowledge of Global Farming Practices and Agronomy
+ Agile Product Owner Certification from certified body
+ 2+ years of experience working with JIRA and/or Azur DevOps
+ Ability to negotiate and work with diverse cross functional teams to drive business deliverables
+ Excellent communication skills (both written and verbal) - English
**Preferred Qualifications**
+ Experience supporting Offshore customers
+ Experience working in heavy machinery segment - Auto, On and Off Highway Machinery
+ Experience working in Agriculture Industry
People Management- None
People Management Scope of Impact- None
Project Management- Yes
Project Management Scope of Impact- Global
Process Management- Yes
Process Management Scope of Impact- Global
Budget P&L Responsibility- None
Span of Strategic Direction- AGCO
Problem Solving Skills Needed
+ Complex
+ Critical
KPIs- Product Launch Readiness, Time to Respond, Time to Resolve
Travel Required
+ Yes
+ Percentage of Travel - Up to 20%
**Job Segment:** Project Manager, Agricultural, Scientific, Product Development, Engineer, Technology, Agriculture, Engineering, Research
-
Pune, Maharashtra, India GSI Electronics Inc Full timeJob Title – Technical Service Specialist, Digital Farming Solutions Job Summary The Technical Service Specialist is responsible for the adoption and assistance of AGCO Digital Farming Solutions to AGCO customers and dealers, which includes assisting the user with any technical or operational queries related to the AGCO Digital Farming Products,...
-
Pune, Maharashtra, India AGCO Corporation Full timeTechnical Service Specialist, Digital Farming SolutionsDate: Mar 5, 2025Location:Bengaluru, KA, INPune, MH, INWorkplace Type: Hybrid/RemoteDo you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution Join us to make...
-
Digital Solutions Sales Expert
5 days ago
Pune, Maharashtra, India IVS Digital Solutions Pvt Ltd Full timeJob Overview">IVS Digital Solution Private Limited is a leading provider of digital solutions, seeking a highly motivated sales professional to drive growth in our website development services. As a Sales Specialist, you will be responsible for identifying new business opportunities, building strong relationships with clients, and presenting tailored...
-
Digital Solutions Manager
6 days ago
Pune, Maharashtra, India ACL Digital Full timeAbout the RoleWe are looking for a highly skilled Business Growth Specialist to join our team at ACL Digital. This is an exciting opportunity for an experienced sales professional to drive business growth and expansion through strategic partnerships and account management.The successful candidate will have a strong background in selling IT Product...
-
Digital Solutions Consultant
7 days ago
Pune, Maharashtra, India IVS Digital Solutions Pvt Ltd Full timeAbout IVS Digital Solutions Pvt Ltd">We are a fast-growing digital solutions company seeking a highly motivated Sales and Business Development Manager to join our team. The ideal candidate will have a strong background in B2B sales, excellent communication skills, and a passion for digital technology.">Key Responsibilities:">">Identify and generate new...
-
Digital Transformation Solutions Specialist
4 weeks ago
Pune, Maharashtra, India Bently Nevada Full timeJob DescriptionDigital Transformation Solutions SpecialistPosition Summary:The Digital Transformation Solutions Specialist will be responsible for implementing, managing, and supporting digital transformation initiatives within the organization for Partner Ecosystem. This role focuses on deploying digital solutions, ensuring their seamless integration into...
-
Sales specialist
5 days ago
Pune, Maharashtra, India IVS Digital Solutions Pvt Ltd Full timeIVS Digital Solution Private Limited is seeking a dynamic and results-driven Sales Specialist to join our team. This role focuses on driving sales for our website development and digital solutions services. The ideal candidate will have a strong background in B2 B sales, excellent communication skills, and a passion for digital technology.Key...
-
Digital Twin Specialist
4 days ago
Pune, Maharashtra, India Globex Digital Full timeAbout the Team: At Globex Digital, we are passionate about innovation and collaboration. Our team of experts works together to develop cutting-edge solutions that transform industries.Your Role: As a CAD Optimization and Simulation Specialist, you will be part of our dynamic engineering team. You will contribute to the development of innovative CAD models...
-
Industrial Automation Specialist
3 days ago
Pune, Maharashtra, India ACL Digital Full time**About ACL Digital:**We are a leading digital solutions provider for the industrial sector. Our team of experts is dedicated to delivering innovative and efficient solutions that drive business growth.Job Description:We are seeking an experienced Industrial Automation Specialist to join our team. As an ideal candidate, you will have a strong background in...
-
Digital Infrastructure Engineer
5 days ago
Pune, Maharashtra, India Altera Digital Health Full time**Infrastructure Support Specialist:**We are seeking an experienced IT professional to join our team as an Infrastructure Support Specialist at Altera Digital Health. In this role, you will provide technical support and maintenance services for our digital infrastructure.Main Responsibilities:Support the installation, configuration, and maintenance of...
-
Digital Transformation Specialist
6 days ago
Pune, Maharashtra, India Barclays Full timeWe are seeking a highly skilled Digital Transformation Specialist to join our team at Barclays. As a Digital Transformation Specialist, you will be responsible for spearheading the transformation of our digital services, leveraging innovative technologies to enhance customer experience.Main Objectives:To support the organization in achieving its strategic...
-
EmbarkingOnVoyage Digital Solutions
2 weeks ago
Pune, Maharashtra, India EmbarkingOnVoyage Digital Solutions Pvt Ltd Full timeCompany Description : EmbarkingOnVoyage Digital Solutions is a leading product engineering partner, providing innovative solutions in travel, healthcare, banking, finance, and beyond. As a dedicated team driven by ultimate customer satisfaction, we deliver expertise in competitive product development, app modernization, UI/UX, data analytics, and more. Our...
-
EmbarkingOnVoyage Digital Solutions
3 weeks ago
Pune, Maharashtra, India EmbarkingOnVoyage Digital Solutions Pvt Ltd Full timeCompany Description :EmbarkingOnVoyage Digital Solutions is a leading product engineering partner, providing innovative solutions in travel, healthcare, banking, finance, and beyond. As a dedicated team driven by ultimate customer satisfaction, we deliver expertise in competitive product development, app modernization, UI/UX, data analytics, and more. Our...
-
Technical Migration Specialist
11 hours ago
Pune, Maharashtra, India L&T Technology Services Full timeJob Title: Technical Migration SpecialistLocation: Pune, Bangalore & ChennaiAbout the Role:We are seeking an experienced Technical Migration Specialist to join our team. The successful candidate will have a strong background in data migration and experience with the 3DExperience platform.Responsibilities:End-to-End Data Migration on at least one...
-
Pune, Maharashtra, India ACL Digital Full timeJob Summary:Achieve outstanding results as an experienced professional in industrial automation, project management, and customer success. Utilize expertise to drive business growth, develop solutions, and foster strong relationships with clients from the services industry, especially European and American customers.About ACL Digital:We are a...
-
Technical Communications Specialist
5 days ago
Pune, Maharashtra, India Gruve Full timeWe are seeking a skilled technical communications specialist to join our growing team at Gruve. As a pioneer in the software services industry, we aim to empower enterprise customers by providing innovative solutions that cater to their data management needs.Our team is passionate about creating engaging content that resonates with our audience and enhances...
-
Senior Digital Solutions Specialist
7 days ago
Pune, Maharashtra, India Hempel AS Full timeHempel is seeking a seasoned Senior Digital Solutions Specialist to join our team. As a key member of our supply chain management department, you will be responsible for developing and selecting the best digital solutions and integrations that meet business needs and align with our enterprise architecture.The ideal candidate will have a strong background in...
-
EmbarkingOnVoyage Digital Solutions
2 weeks ago
Pune, Maharashtra, India EmbarkingOnVoyage Digital Solutions Pvt Ltd Full timeJob Title : .Net Architect Experience : 8 Years Position : 2 Location : Pune Job Description : Responsibilities : - Design and oversee the architecture of complex, scalable, and maintainable software solutions using the .NET framework. - Act as a strategic partner to clients, participating in meetings to understand business needs, provide insights, and...
-
Digital Solutions Manager
7 days ago
Pune, Maharashtra, India DViO Digital Full timeCompany Overview: At DViO Digital, we strive to deliver exceptional SaaS solutions that meet our clients' evolving needs.Job Description: As a key member of our team, the SaaS Account Manager will be responsible for managing client relationships, driving sales efforts, and ensuring clients maximize the value of our SaaS products.Key Responsibilities:Support...
-
Technical Workflow Specialist
6 days ago
Pune, Maharashtra, India Fulcrum Digital Inc Full timeAbout the Job:Fulcrum Digital Inc is looking for a Senior Technical Business Analyst with 6-8 years of experience in Property and Casualty insurance. The ideal candidate will work closely with business stakeholders and technical teams to understand business requirements and translate them into functional and technical specifications.Key...