Assistant Banquet Manager

3 weeks ago

Kochi, India Crowne Plaza Kochi Full time
Duties

and responsibilitiesFinancial returns:Works with F&B Manager in the preparation and management of the Catering Sales/Operations budget. Duties include:Assists in the preparation of the hotel strategic plan, goals programAssists in co-ordinating the preparation of the banquet sales annual budgetAssists in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budgetPeople:Works with Manager and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:Assists in planning for future staffing needsAssists in recruiting in line with company guidelinesPrepares detailed induction program for new staffAssists superior in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementationEnsures training needs analysis of Banqueting staff is carried out and training programmes are designed and implemented to meet needsProvides input for probation and formal performance appraisal discussions in line with company guidelinesCoaches, counsels and disciplines staff, providing constructive feedback to enhance performanceRegularly communicates with staff and maintains good relations.Guest experience:Assists in the co-ordination and monitoring of all meetings and conference businessAssists in managing the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planningAssists in managing the rooming list processCo-ordinate the allocation of space for the conference and associated eventsConduct room familiarisations and site inspectionsMonitor competitor activitiesSupervise the functioning of all banqueting department employees, facilities, sales and costs, to ensure maximum departmental profit is achievedControls and analyses, on an on-going basis, the following, in an effort to ensure optimum performance:Quality levels of product and serviceGuest satisfactionMerchandising and MarketingOperating costsSanitation, cleanliness and hygieneAssists in the coordination and liaison with the Food and Beverage Manager and the Executive Chef, the pricing and preparation of banquet menus, and beverages and wine lists by taking into consideration such factors as:Local requirementsMarket needsCompetitionTrendsRecipesPotential costsAvailability of Food and Beverage productsMerchandising and promotionEnsure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.

  • Assistant banquet manager

    1 month ago

    Kochi, India Crowne Plaza Kochi Full time

    Your day to dayCrowne Plaza Kochi is seeking a dynamic and passionate Assistant Banquet Manager to be part of our team. As Assistant Banquet Manager, you oversee the execution of assigned banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as...

  • Assistant banquet manager

    1 month ago

    Kochi, India Crowne Plaza Kochi Full time

    Your day to day Crowne Plaza Kochi is seeking a dynamic and passionate Assistant Banquet Manager to be part of our team. As Assistant Banquet Manager, you oversee the execution of assigned banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as...

  • Assistant Banquet Manager

    1 month ago

    Kochi, India Crowne Plaza Kochi Full time

    Your day to dayCrowne Plaza Kochi is seeking a dynamic and passionate Assistant Banquet Manager to be part of our team. As Assistant Banquet Manager, you oversee the execution of assigned banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as...

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