Implementation Consultant
4 weeks ago
Location : Hyderabad
Experience : 2 to 5+ years
Shift Timings : Nightshift
Job Responsibilities :
Act as a platform expert and technical subject matter expert during the launch phase, handling technical questions and queries from clients (software, data feeds, API, FTP).
Set up, customize, and optimize customer accounts.
Deliver training sessions to client user groups using established methodologies tailored to specific customer needs.
Work on configuration and troubleshooting during the customer onboarding process.
Requirement Skills:
Experience and/or strong knowledge of API (REST and SOAP).
Experience working with product data feed formats (XML, TXT, CSV, JSON) and familiarity with FTP protocols.
Strong working knowledge of Excel and HTML.
Demonstrated ability to manage multiple complex projects in tandem.
Demonstrable problem-solving skills and a positive attitude.
Strong time management skills and the ability to prioritize tasks effectively.
Excellent documentation skills.
Experience in developing and delivering software training curriculum.
Strong oral and written communication and presentation skills.
Qualifications:
Minimum 2 years' experience in SaaS onboarding.
Notice Period: 30 Days
Email to :
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