Enterprise Implementation Consultant
7 days ago
Location: Hyderabad, India - Hybrid Remote (3 days a week onsite)
Job Type: Full-Time
Role Overview: The Enterprise Implementation Consultant will play a crucial role in understanding our clients' business needs, onboarding customers, configuring our AI software solutions to meet those needs, and ensuring a seamless integration with existing enterprise systems. This position requires a blend of technical expertise, project management skills, and a deep understanding of enterprise software ecosystems.
Key Responsibilities:
- Collaborate with clients to understand their business processes, challenges, and objectives to tailor the implementation of our Enterprise AI as a Service solutions effectively.
- Lead the onboarding and configuration of our AI software systems to align with client requirements while maintaining best practices in SaaS solution deployment.
- Manage the end-to-end implementation process, including project planning, timeline management, risk assessment, and communication between all stakeholders.
- Facilitate the integration of our AI solutions with clients' existing enterprise software systems, ensuring data integrity and seamless interoperability.
- Conduct training sessions for clients' teams to ensure successful adoption and proficient use of our AI software.
- Provide ongoing support and consulting to client’s post-implementation, identifying opportunities for further optimization and enhancements.
- Work closely with the product development team to relay client feedback and contribute to the continuous improvement of our AI solutions.
Qualifications:
- Bachelor's or Master’s Degree in Computer Science, Information Systems, Business Administration, or a related field.
- Minimum of 3-5 years of experience in the implementation of SaaS solutions, preferably within the AI or enterprise software domain.
- At least 3 years’ experience in development using Python, RDBMS, React, HTML/JavaScript, Integration services, and ETL tools
- Mapping requirements to product features and demonstrating strong debugging skills by analyzing logs.
- Proven track record of successfully managing large-scale software implementation projects, from initial scoping to final delivery and support.
- Strong understanding of customer data management, cloud software configuration, and integration practices with other enterprise software systems.
- Exceptional analytical and problem-solving skills, with the ability to translate complex business needs into technical solutions.
- Excellent communication and interpersonal skills, capable of engaging effectively with both technical and non-technical stakeholders.
- Familiarity with project management tools and methodologies.
- Ability to travel as needed to client sites for project implementation and meetings.
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