Customer support executive
1 week ago
About The Jaipur Studio The Jaipur Studio is a fast-growing ethnic wear brand rooted in traditional Rajasthani craftsmanship, reimagined for today’s generation. With a strong online and retail presence, we’re on a mission to deliver timeless elegance and heartfelt experiences to our customers. Role Summary We are looking for a proactive, empathetic, and detail-oriented Customer Success Executive to be the voice of our brand. You will play a key role in managing customer queries, solving issues, gathering feedback, and ensuring every customer has a delightful experience with The Jaipur Studio. Key Responsibilities • Respond promptly to customer inquiries via Whats App, Instagram, email, and phone calls. • Handle order-related queries including size assistance, order tracking, exchanges, returns, and custom requests. • Build relationships with customers to increase brand loyalty and repeat purchases. • Collaborate with the warehouse, logistics, and design teams to resolve issues quickly and efficiently. • Maintain accurate records of interactions and follow-ups using internal tools. • Gather and relay customer feedback to marketing, product, and operations teams. • Assist in post-sale engagement such as feedback collection, review follow-ups, and VIP customer care. • Help with managing queries during sale events, product launches, and exhibitions. What We’re Looking For 1–4 years of experience in customer service, preferably in fashion/e-commerce. Excellent communication skills in English and Hindi (written and spoken). Strong empathy, patience, and problem-solving skills. Familiarity with tools like Whats App Business, Shopify, and basic Excel/Google Sheets. A passion for fashion, customer care, and quality service. Ability to work in a fast-paced start-up, growing environment with ownership and initiative.
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Customer Support Executive
3 weeks ago
Jaipur, India TRDFIN Support Services Pvt Ltd Full timeJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer support executive
3 weeks ago
Jaipur, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
3 weeks ago
Jaipur, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
3 weeks ago
Jaipur, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
3 weeks ago
Jaipur, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Jaipur, Rajasthan, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,78,000 - ₹ 4,20,000 per yearWe are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.Job Responsibility:Handle international customer calls efficiently and professionally.Understand customer needs and provide...
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Customer Care Executive
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Jaipur, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full timeRole & responsibilities Roles and responsibilities * Handle customer inquiries, resolve issues, and provide solutions via phone, email, or chat. * Process customer orders, answer questions about products/services, and address concerns in a timely manner. * Maintain accurate records of customer interactions using CRM software. * Escalate complex issues to...
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Customer Care Executive
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Jaipur, Rajasthan, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,50,000 - ₹ 4,50,000 per yearRole & responsibilitiesRoles and responsibilities* Handle customer inquiries, resolve issues, and provide solutions via phone, email, or chat.* Process customer orders, answer questions about products/services, and address concerns in a timely manner.* Maintain accurate records of customer interactions using CRM software.* Escalate complex issues to senior...
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Telesales Executive
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Jaipur, India streamline customer support services Full timeGood communication skills - Graduate from any of the stream - Preferred near Malviya nagar location - Having telesales experience - Lead Generation - Customer Follow-up - Strong verbal and written communication skills. - Previous experience in lead generation and telemarketing is an advantage. - Familiarity with customer relationship management (CRM)...
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Customer Support Executive
2 weeks ago
Jaipur, Rajasthan, India Kasturi for Her Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionWe suggest you enter details hereRole DescriptionThis is an internship role for a Customer Support Executive located on-site in Jaipur. The Customer Support Executive will be responsible for handling customer inquiries, providing online and technical support, ensuring customer satisfaction, and enhancing the overall customer service...
