Language Specialist-German/Mandarin

21 hours ago

India Right Move Full time

Greetings from Right Move…

As discussed, please see below the Job Description for ‘German/Mandarin Language Expert’.

Job Type : Permanent

Job Location :Magarpatta, Pune

Work Mode : On site

Shifts : Night Shifts

Certified B1****Mandatory

Responsibilities -

· Handle customer queries, requests, and complaints via inbound and outbound calls in the assigned foreign language.

· Provide accurate information and resolutions in a professional and empathetic manner.

· Translate and interpret information between customers and internal teams where required.

· Ensure first-call resolution and maintain service quality standards.

· Meet and exceed SLA targets (AHT, CSAT, FCR, etc.).

· Maintain a high level of language proficiency, pronunciation, and fluency during interactions.

If you find this interesting and in line with your career aspirations, kindly revert to this email with your confirmation & updated CV.

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