Retail Store Manager

1 month ago


delhi, India Akshata Retail Pvt Ltd Full time
The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate must possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store.
Responsibilities
Highly process oriented, detailed understanding of KPI's, P&L.
Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability
Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
Ensuring high levels of customers satisfaction through excellent service
Education
Post Graduation / Bachelor degree from a reputed university/college
MS Office & proficiency in excel is a must
Skills
Knowledge of handling Retail Store Operations
Selling & customer service
Good knowledge of Apparel ,Jewellery will be an added advantage
MIS Reporting
Communication- Excellent spoken & written communication skills in English & regional language
Computer operating knowledge
Good knowledge of ‘Point of Sale’ system (POS)/ERP/SAP
Excellent in Excel / spreadsheet
Experience
Minimum 4-5 years of relevant experience in front-end retail operations as Asst.Manager/Store Manager. Preferably with an established Retail Brand
Experience in handling customer queries & grievance handling

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