Technical Business System Analyst

3 weeks ago

Bengaluru, India Xactly Corp Full time

Job Title: Technical Business Systems Analyst

Location: India

Function: Information Technology

Position Type: Full-Time

Position Level: Level 2


Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential through seamless, perfectly aligned Sales Performance Management. Xactly’s comprehensive Sales Performance Management (SPM) suite leverages data from a sales performance AI platform to provide timely insights across the entire SPM value chain, from sales planning to execution, including compensation to optimization. Xactly takes Sales Performance Management from a dark art to a science, providing decision-makers with the data insights they need to tap the motivational power of their incentive compensation. With access to predictive analytics and benchmark data, enterprises can now optimize territories, design the right compensation and incentive plans and accelerate attainment and optimization of sales performance.


THE OPPORTUNITY

We count on our IT team to work in close alignment with all internal business units to provide excellent IT support and solutions to our global user community and on-site support. As the Technical Business Systems Analyst for Xactly, you will be responsible for working directly with the Business Systems Team to complete development projects. This includes taking on individual projects that will be assigned to you by the Director of Business Systems. It is critical that this person understands requirements gathering and business process flows.

The technology landscape is evolving, and the person in this role participates in technical research and development to enable innovation. They will ensure that best practices are taken in security, and related procedures adhere to the Vision of Xactly. You may also take on projects and be responsible for all phases, including definition, analysis, design, build, testing and change management. At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.

THE TEAM

Xactly’s IT team is a tight-knit global team, looking to expand our capabilities and add efficiencies to processes. We are always looking for individuals with diverse backgrounds, the hunger to achieve, and the openness to learn new ways of solving problems. Our team’s goal is to set our internal customers up for success and transform the way they think about IT.

THE SKILL SET

2+ years of experience in business systems analysis. Proficient in data analysis tools and languages such as SQL or Python.

2+ years of experience in developing BI solutions using data visualization tools (Tableau, Power BI)

Strong analytical and problem-solving skills, with the ability to translate data into actionable recommendations.

Experience working with business users to gather requirements and design solutions

Familiarity working with Integration Platform as a Service middleware, such as Workato

Ability to create test cases, diagnose and fix bugs

Demonstrated ability to work on multiple parallel projects

Customer service mentality, with prompt attention to support tickets

Familiarity with integrations between other cloud based applications: Salesforce, Gainsight, Workday, etc.

Excellent time management, communication and organizational skills

High degree of personal integrity and professionalism, and can work effectively with minimal supervision in a collaborative environment

Comfortable working cross-functionally within an organization and completing developmental tasks

Bachelor degree or equivalent

Able to adapt to a constantly changing environment

Experience using OOP languages (Python, Java) a plus

Experience using a cloud based data warehouse (Snowflake) a plus


WITHIN ONE MONTH, YOU’LL


Develop a working relationship with the assigned Xactly Business Systems team

Work with the IT team to learn the systems we use and how to create, update and close tickets.

Learn the development environment and policies and procedures

Become familiar with existing business systems, integrations, and analytics


WITHIN THREE MONTHS, YOU’LL


Troubleshoot and resolve issues with data queries, and integrations

Create queries, data views, and reports to answer business questions

Work with the Business Systems team on project planning and scope exercises

Become comfortable with existing business systems and integrations


WITHIN SIX MONTHS, YOU’LL


Lead requirements gathering meetings and project timelines

Provide guidance on integration design and analytic design

Build, test, and complete new systems integrations and reporting dashboards

Become an expert on existing business systems and integrations



THE XACTLY STORY


Xactly is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management. We achieve this by following our vision: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. Our solutions allow organizations to make better strategic decisions, optimize behaviors, increase sales and employee performance, improve margins, increase operational efficiencies, mitigate risk, design better incentive compensation plans, and reduce error rates in incentive compensation calculations. Our core values of Customer Focus | Accountability | Respect | Excellence are key to our success, and each day we’re committed to upholding them by delivering the best we can to our customers.

We were the first 100% cloud-based, multi-tenant provider focusing solely on the incentive compensation and employee and sales performance management market, and we achieved our leadership position through domain expertise and innovative technology. We deliver our solutions through a Software-as-a-Service (SaaS) business model.

Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.


We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

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