Telesales Representative

1 month ago


new delhi, India Beautex Industries Full time
Identifying new Opportunities
* Supporting Sales & Development department
* Escalating any complaints
* Updating Database
* Manage large amount of incoming calls
* Generate Sales Leads
* Identify and assess customer needs to satisfaction
* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
* Follow communication procedures, guidelines, and policies
* Resolve customer complaints via phone, email, mail, or social media
* Escalating Issues to the Senior Sales Department if remain unresolved for more than 2 to 3 weeks
Working According to the TAT of the Call Time
* Generating Maximum Leads in a day and Reporting to the Relationship Manager all the

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