Client Implementation

2 weeks ago

Thiruvananthapuram, India Vensure Full time

Role & responsibilities

  • Completes US Client shell set up/dashboard creation in Prism (HRIS) for new clients.
  • Completes essential new US client duties, including running the first payroll(s) and training new clients.
  • Acts as a liaison between internal stakeholders.
  • Develops and executes a well-established implementation project plan with a strong understanding of effective project management skills.
  • Consults with US clients to determine payroll, HR, and benefit needs.
  • Manages multiple client implementations and effectively implements major accounts.
  • Recognizes US Clients business concerns and recommend sand implements appropriate solutions.
  • Maintains Client Space (CRM) by updating milestones, tasks, and other related items.
  • Works with Business Consultant to initiate the Client Implementation process.
  • Reviews and audits Clients payroll and HR data for accuracy.
  • Responsible for understanding our Service Types and Service Model, in order to better facilitate client transition to the ongoing Service Model.

Preferred candidate profile

  • HR/Payroll Outsourcing and/or PEO industry knowledge required
  • US Client experience is mandatory
  • HRIS/CRM/Systems experience
  • Payroll & Tax subject matter knowledge
  • Analytical skills
  • Time management skills
  • Excellent written and verbal communications
  • Project management skills

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