Customer Support

4 weeks ago


Hyderabad, India Solugenix Full time
Overview

Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.Job Title:

Customer Support - French Language ExpertLocation: HyderabadPosition: Full TimeWork Timings: Night Shifts

Responsibilities

Job Summary:Seeking an experienced Customer Support Representative who is fluent in

French

(Spoken and Written) and

English

to handle incoming calls to answer customer queries... Having exposure to order entry and processing procedures in HealthCare domain would be advantage..Role and Responsibilities:Handles incoming calls from customers regarding orders for products.Achieves SLA targets and call metrics to ensure high customer satisfaction.Understands order entry and processing procedures.Takes full accountability for customer satisfaction with a highly professional personality and demeanorKey Skills:Must be fluent in English and French (written/spoken)2-4 years Customer Service experience in a high-volume contact center environment.Types 40+ WPM.Tech Savvy: typing, navigating through multiple applications while engaging with the customer.Strong written and verbal communication skills.Strong phone presence: Ability to navigate through phone queues while working towards maintaining contact center metrics and building strong relationships with customers.Proficiency in Windows, Excel, Word, Ticketing Systems.Familiarity with SAP, SalesForce preferred.Medical device experience preferred.- Excellent communication and interpersonal skills- Ability to multitask and prioritize tasks effectively- Flexibility to work non-standard hours on occasionEducation & Certifications: -- Bachelor's degree in any field

Socialize this job opportunity to a friend, colleague, or family member:

  • Hyderabad, India Iksha Support Srevices Full time

    We have Immediate Job Openings with Iksha Support Services Hyderabad location for Customer Support (Semi - Inbound). Experience: 3- 5 years Job Location: Hyderabad Skill: Customer service skills **Job Description**: Job location : Hyderabad Experience range : Between 3 to 5 yrs Job Domain : Customer Support Executive (US Shift) Pay range : 3L to 5L per...


  • Hyderabad, India Iksha Support Srevices Full time

    We have Immediate Job Openings with Iksha Support Services Hyderabad location for Customer Suppoer Executive (US Voice Process). **Job Description**: Job location : Hyderabad Experience range : Between 3 to 5 yrs Job Domain : Customer Service (US Shift) Education : Any Job Requirements 1. Excellent Communication skills 2. Knowledge of customer service...

  • Customer Support

    7 days ago


    Hyderabad, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a leading HR consultancy firm that specializes in finding the right kind of job for individuals. We are dedicated to helping candidates reach their full potential and connect them with the perfect opportunities. With over 2-10 employees, Gamut HR Solutions has been providing top-notch HR solutions since its inception....

  • Customer Support

    3 weeks ago


    Hyderabad, India NOHUNG PRIVATE LIMITED Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...

  • Customer Support

    1 week ago


    hyderabad, India Gamut HR Solutions Full time

    Company Overview Gamut HR Solutions is a leading HR consultancy firm that specializes in finding the right kind of job for individuals. We are dedicated to helping candidates reach their full potential and connect them with the perfect opportunities. With over 2-10 employees, Gamut HR Solutions has been providing top-notch HR solutions since its inception....

  • Customer Support

    7 days ago


    Hyderabad, India FRUGE IT SERVICES Full time

    Hiring for International Voice Process!!!An international voice process requires the customer service representatives to handle inbound and outbound calls from customers from different countries. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues.Role: Customer Support...

  • Customer Support

    7 days ago


    Hyderabad, India Vindhya E-Infomedia Pvt.Ltd Full time

    Company OverviewVindhya E-Infomedia Pvt. Ltd. is a BPO started in 2006 with the vision of bringing Business and Philanthropy together. The company aims to provide employment opportunities to people from communities such as People with Disabilities, socially disadvantaged women, and Border cases of Autistic. They also focus on women from BPL families to...

  • Customer Support

    1 week ago


    hyderabad, India FRUGE IT SERVICES Full time

    Hiring for International Voice Process!!! An international voice process requires the customer service representatives to handle inbound and outbound calls from customers from different countries. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues. Role: Customer Support...

  • Customer Support

    1 week ago


    hyderabad, India Vindhya E-Infomedia Pvt.Ltd Full time

    Company Overview Vindhya E-Infomedia Pvt. Ltd. is a BPO started in 2006 with the vision of bringing Business and Philanthropy together. The company aims to provide employment opportunities to people from communities such as People with Disabilities, socially disadvantaged women, and Border cases of Autistic. They also focus on women from BPL families to...

  • Customer Support

    3 weeks ago


    Hyderabad, India Impel Ventures Pvt. Ltd Full time

    Customer Support With good communication skills. **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year...

  • Customer Support

    1 week ago


    Hyderabad, India ateeca Full time

    Company Description Describe what makes your company great **Job Description**: Responsibilities list: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide...

  • Customer Support

    4 days ago


    Hyderabad, India Lancesoft Full time

    **Profile**: Domestic /Voice Process **Designation**: Customer Support Associate **Experience**: Fresher **Location**: Hyderabad (Work From Office ) **COMPANY NAME - IDFC FIRST Bank** **Key Responsibilities** - Answer customer inquiries and provide customers with account information. - Maintain service standards for quality customer service, turnaround...

  • Customer Support

    3 weeks ago


    Hyderabad, India Lancesoft Full time

    Company : Uber profile : Customer support Associate Qualification : Graduation Experience : 1 year Location : Hyderabad Language : Hindi/Tamil/Telgu **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹240,000.00 per year Schedule: - Day shift Ability to commute/relocate: - Bangalore, Karnataka: Reliably commute or planning to...

  • Customer Support

    2 weeks ago


    Hyderabad, India Lancesoft Full time

    Company : Uber profile : Customer support Associate Qualification : Graduation Experience : 1 year Location : Hyderabad Language : Hindi/Tamil/Telgu **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Gurugram, Haryana: Reliably commute or planning to relocate...

  • Customer Support

    1 week ago


    Hyderabad, India vega consulting Full time

    **Responsibilities list**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools -...

  • Customer Support

    4 weeks ago


    Hyderabad, India EMentor Enterprises Private Limited Full time

    Responsibilities - Handling Inbound Calls - Conducting Cold Calls to generate leads - Attending customer issues and resolving with team support. - Maintaining the schedules of key personnel - Keeping Customer Interaction and transaction - Content Creation - Updating and maintaining the information in CRM - Qualifications - Bachelor in Marketing or any...

  • Customer Support

    3 weeks ago


    Hyderabad, India Servomax Limited Full time

    **Looking for an opportunity to work with us.** We are the best Servo Stabilizers, Power and Electrical transformer manufacturers in Hyderabad, India? The company is always on the search for competent team players who will be contributing to the business growth as well as their technical growth. Call us**:+91 9111234567** **Customer Support** - 01+ yrs

  • Customer Support

    3 weeks ago


    Hyderabad, Telangana, India NOHUNG PRIVATE LIMITED Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...

  • Customer Support

    2 weeks ago


    Hyderabad, Telangana, India Aarav Hr Consultancy Pvt Ltd Full time

    Company:Tech MahindraJob Title:Customer Support-HyderabadLocation:HyderabadWorking:Work from officeIndustry:BPOFunctional Area:Customer ServiceRoles & Responsibilities:1 Year customer support in international BPOMust Have Skills-BPOCustomer serviceInternational Call centreUS ShiftExcellent communication skillsShould have computer and internet knowledge /...

  • Customer Support

    1 week ago


    Hyderabad, Telangana, India cocentrus Full time

    **Key Roles And Responsibilities** Hi, We are hiring for **Customer Support **,Profile for **Hyderabad Location**. Please find the job responsibility as below: - **Job Profile**:Customer Support** **Experience** : 6 yrs **Working Days**: Monday-Friday **Roles & Responsibilities**: - Handle customer calls and provide information - Explaining about...