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Field Services Engineer
1 week ago
Note: This is for one of our clients, not avua directly
Responsibilities:
- Install, configure, and troubleshoot company products at customer sites.
- Perform routine maintenance and repair of equipment to ensure optimal performance.
- Collaborate with customers to identify technical problems and develop effective solutions.
- Provide training and support to customers on the use of our products.
- Document all service activities, including troubleshooting steps and solutions.
- Communicate regularly with internal teams to provide feedback on product performance and customer needs.
- Adhere to safety protocols and company policies while working in the field.
- Travel to customer sites as needed, including occasional overnight stays.
Qualifications:
- Bachelor's degree in Engineering or related field.
- Proven experience in a technical support or field service role.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and prioritize tasks effectively.
- Exceptional communication and interpersonal skills.
- Willingness to travel and work flexible hours as needed.
- Valid driver's license and clean driving record.
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