Field Services Engineer

1 week ago


India avua Full time

Note: This is for one of our clients, not avua directly


Responsibilities:

  • Install, configure, and troubleshoot company products at customer sites.
  • Perform routine maintenance and repair of equipment to ensure optimal performance.
  • Collaborate with customers to identify technical problems and develop effective solutions.
  • Provide training and support to customers on the use of our products.
  • Document all service activities, including troubleshooting steps and solutions.
  • Communicate regularly with internal teams to provide feedback on product performance and customer needs.
  • Adhere to safety protocols and company policies while working in the field.
  • Travel to customer sites as needed, including occasional overnight stays.


Qualifications:

  • Bachelor's degree in Engineering or related field.
  • Proven experience in a technical support or field service role.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and prioritize tasks effectively.
  • Exceptional communication and interpersonal skills.
  • Willingness to travel and work flexible hours as needed.
  • Valid driver's license and clean driving record.


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