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Field Service Architect

4 months ago

india Ascendion Full time

1 Dynamics Field Service architect/lead


Responsibilities

  • Lead the design and implementation of complex Field Service solutions that meet the specific needs HP Field and Channel teams.
  • Deep understanding of Field Service core functionalities, including work orders, scheduling, resource management, mobile capabilities, and offline functionality.
  • Work closely with end users, business analysts and developers to translate business requirements into technical solutions.
  • Develop and maintain technical documentation, including architecture diagrams, configuration guides, and integration specifications.
  • Lead and conduct architecture and security reviews of Field Service solution.
  • Conduct performance reviews and identify opportunities for optimization within the Field Service solution.
  • Stay up to date on the latest advancements in Dynamics 365 Field Service and related technologies.
  • Mentor and guide junior team members on best practices for Field Service implementation.
  • Understanding Microsoft Field Service product roadmap and demonstrating the new capabilities of Dynamics 365 Field Service to HP team.
  • Effectively communicate with clients, stakeholders, and internal teams throughout the project lifecycle.

Qualifications

  • Minimum of 10 years of experience in Dynamics 365 Field Service (formerly Dynamics 365 for Field Service).
  • Proven experience in designing, implementing, and optimizing complex Field Service solutions
  • In-depth knowledge of Field Service core functionalities, workflows, and configuration options.
  • Strong understanding of integration patterns and best practices for connecting Field Service with other business systems.
  • Experience with Azure technologies, such as Azure Functions and Logic Apps, is a plus.
  • Experience with CI/CD (Azure DevOps, GitFlow) and IaaC (Terraform) required.