Financial services partner

1 week ago

Delhi, India DMI Finance Private Limited Full time

Responsible for building growth product experiences and infrastructure to grow the business across Mobile APP & Web platforms. Role will entail owning the strategy, roadmap, and execution of key growth product initiatives focused on unlocking remarkable experiences for our existing customers through data driven customer insights. Product Vision & Roadmap for driving X-Sell/Up-Sell of Financial Services through APP & Web Channels Be responsible for creating a product vision and a roadmap that aligns with the overall cross-sell strategy of DMI vision leveraging customer research, customer experience and new technologies. Think holistically across the end-to-end journey of a customer and develop strategy and roadmap for when and how we should engage customers across different automated and human-assisted channels (sales, support, self-serve emails, …) to successfully address awareness gaps and friction points in the most cost-effective way. Cooperating with the team to ensure quick implementation of product growth plans. Prior Experience in Mobile APP is a must. Setting and ensuring the company achieves specific KPIs in product-related metrics, such as activation, acquisition, conversion, retention, referrals, and revenue. Performing detailed product analysis which covers the product management funnel with all its aspects. Improving various aspects of customer experience, such as early marketing impressions and new

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