Customer Care Executive

1 day ago

Bombay Central, India Employee Hub Full time

Job Overview

A CCE is responsible overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards.

Job Specifications

Education/ Formal Qualification

Any Graduate, with MBA can be preferred

Skills (Technical / Computer / Soft skills etc.)

  • Must have excellent computer skills excel, word etc.

-

Knowledge and Experience (Total work experience and job related relevant experience)

  • Excellent Communication Skill

  • 3-6 yrs work experience preferable in real estate / retail industry

Min Age

30 years

Budget

2.8 Lakhs PA

Responsibilities

· Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)

· Sending Reports & Analyzing.

· Event Organizing. (Marketing)

· Events for retail Partners. (Retail Operations)

· Looking after fit out work of brands. (Operation)

· Coordinating with MEP, Security, House Keeping & Parking Team.

· Making Snag reports.

· Coordinating with Project team for Mall renovation work.

· Weekly meetings with the out source team members.

· Customer service – CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner

· Retail relations – CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement

· Government compliance – Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances

· Credit control assistance – CCE is responsible for financial aspects of the Mall which including rent , CAM , Utilities collection, parking collection

· Retail and service provider Communication – Responsible can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, Housekeeping , MEP & Parking staff middle management, and more

· Records , Reports and inventory –CCE need maintain track inventory, record , record day to day operations SOPS , and other administrative tasks.

· Handling Parking Department.

· Looking after Parking checklist, Attendance & grooming standard of all staffs.

· Coordinating with the retailers & their issues with the concern team & try to fix their problem ASAP.

· Handling Stilt Parking, LG Parking & Periphery Area.

· Coordinating with Project team for Mall renovation work

Job Types: Full-time, Permanent

Pay: ₹10, ₹28,944.84 per month

  • Customer Care Executive

    3 days ago

    Mumbai Central, Mumbai, Maharashtra, India Employee Hub Full time

    Job Title: Customer Care Executive (Operations) Location: Kalyan Experience: 3-6 years (Retail / Real Estate preferred) Qualification: Graduate (MBA preferred) Age: 30+ Key Responsibilities: Handle retailer complaints & ensure timely resolutions Prepare reports, analyze data & maintain records Coordinate with MEP, Security, Housekeeping & Parking...

  • Desktop Support Technician

    1 day ago

    Bombay Central, India CARE INFOTECH Full time

    A desktop support technician job description involves installing, configuring, maintaining, and repairing hardware and software to ensure optimal workstation performance and resolve end-user technical issues. Key responsibilities include responding to support tickets, providing remote or in-person assistance, troubleshooting problems for employees,...

  • Service Delivery Manager

    1 day ago

    Bombay Central, India CARE INFOTECH Full time

    Job Summary: We are looking for an experienced and proactive Service Delivery Manager to oversee the delivery of IT/Business services to our clients. The role is responsible for ensuring that service quality, performance, and client satisfaction meet agreed standards. This is a remote position, requiring strong communication, organizational, and leadership...

  • Senior HR Executive

    1 day ago

    Bombay Central, India Medihse Training Academy LLP Full time

    Post – Senior HR ExecutiveLocation - Vasai or KandivaliExperience - 5 to 7 YearsCompany Name – Safety Projects Pvt Ltd About us – Safety Solution Providers – that's how we define ourselves. We share our expertise and deliver top- notch personal safety products and industrial equipments Job Requirements and Responsibilities:Bridge management and...

  • Senior Human Resources Executive

    1 day ago

    Bombay Central, India Medihse Training Academy LLP Full time

    Post – Senior HR ExecutiveLocation - MumbaiExperience - 5 to 7 YearsCompany Name – Safety Projects Pvt Ltd About us – Safety Solution Providers – that's how we define ourselves. We share our expertise and deliver top- notch personal safety products and industrial equipments Job Requirements and Responsibilities:Bridge management and employee...

  • SR Customer Service- Air freight

    1 day ago

    Bombay Central, India Bharat Logistic solutions Pvt Ltd Full time

    SR Executive / Asst Manager-Customer Service- Air Freight Following up shipper, agent, & transporter for execution of shipment from start to end. Following up with shipper for confirmation of shipment readiness and same need to be keep on update to agent on daily basis. Booking with airline based on readiness of the shipment. Preparing AWB draft & ASI and...

  • Account Executive

    1 day ago

    Bombay Central, India Docsumo Full time

    Job Title: Account Executive Location: Remote (US Shift: 5 PM – 2 AM IST)Department: Sales About Us Docsumo is a Document AI software that helps enterprises automate document processing. We enable businesses to convert documents such as invoices, ID cards, and bank statements into actionable data—eliminating manual effort and improving accuracy. We are...

  • Marketing Executive

    1 day ago

    Bombay Central, India FH International Consulting Co. Inc. Full time

    We are seeking a motivated and detail-oriented Marketing Executive (SMS Marketing) to join our team in Birgunj. The ideal candidate will focus on creating, managing, and optimizing SMS marketing campaigns targeted at existing and potential players. This role requires a strong understanding of customer engagement, campaign performance tracking, and regulatory...

  • Export Sales Executive

    1 day ago

    Bombay Central, India Sentinel Food Packaging LLC Full time

    Company Profile Sentinel Ventures is a dynamic holding company that manages a diverse portfolio of seven operating companies across multiple industries and geographies. With a commitment to excellence, innovation, and sustainable growth, Sentinel Ventures plays a pivotal role in overseeing and guiding its subsidiaries toward achieving their business...

  • Collection Executive Intern

    1 day ago

    Bombay Central, India Speshally NHS Pvt Ltd Full time

    Job Title: Collections Executive Intern​Location: Mumbai​Department: Finance & AccountsDuration: This is a three-month internship. A full-time offer may be extended upon its successful completion Key Responsibilities:∙Follow up with 70-80 customers daily on outstanding invoices through calls, emails, and official communication. ∙Monitor accounts to...