Inside Sales Specialist

4 months ago

Gurugram, India NIIT Limited Full time

About NIIT:


NIIT Limited is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. With a strong focus on assuming leadership in the Digital Learning World and new career opportunities, NIIT Limited offers training and development solutions to individuals, enterprises, and institutions.


Roles & Responsibilities:


  1. Calling & Follow-Up: Engage with potential NIIT learners to communicate NIIT’s mission of providing career advancement opportunities.
  2. Sales Lifecycle Management: Manage the entire sales closing lifecycle for assigned leads, including:


  • Interest Creation: Generate interest in NIIT’s programs.
  • Product Demonstration: Effectively demonstrate the benefits and features of NIIT's offerings.
  • Sales Closing: Convert leads into customers by closing sales.
  • Post-Sales Relationship Management: Maintain and nurture relationships with customers after the sale.


  1. Continuous Communication: Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes.
  2. Record Maintenance: Keep detailed records of all interactions and communications with leads and customers.


Mandatory Skills:


  1. Sales Acumen: Demonstrated ability to understand and effectively engage in sales processes.
  2. Goal Orientation: Strong drive to achieve and exceed sales targets.
  3. Customer Focus: Excellent customer service skills with a strong emphasis on understanding and meeting customer needs.
  4. Communication & Influencing Skills: Ability to effectively communicate and engage with strangers, making persuasive arguments for NIIT’s offerings.
  5. Self-Motivation & Energy: High levels of self-motivation and energy to thrive in a dynamic work environment.
  6. High Integrity: Demonstrated honesty and strong ethical principles in all dealings.


Additional Requirements:


  • Ability to work in a fast-paced and target-driven environment.
  • Excellent interpersonal skills and the ability to build strong relationships with customers.
  • Strong organizational skills with attention to detail.
  • Proficiency in using CRM software and other sales tools.

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