Site Reliability Engineer/Architect

2 months ago

BangaloreAny Location, India Grizmo Labs Full time

Responsibilities :

- Own the Infrastructure, and APM and work with Developers and Systems engineers to Build, Release, Monitor, and run the reliability of the service exceeding the agreed SLAs.

- Write software to automate API-driven tasks at scale and contribute to the product codebase in Java, JS, React, Node, Go, and Python.

- Write automation to reduce toil and eliminate manual, repeatable tasks.

- Work with Ansible, Puppet, Chef, Terraform, or another config management/orchestration suite, know where it's broken, work toward fixing them, and explore new alternatives.

- Define and accelerate the implementation of support processes, tools, and best practices Maintain services once they are live by measuring and monitoring availability, latency, and overall system reliability.

- Handle cross-team performance issues from identification of the cause, to determining the areas of improvement and driving those actions to closure.

- Performance and maturity baselining of Systems, tools maturity, coverage, metrics, technology, and engineering practices.

- Define, Measure, and Improve Reliability Metrics (SLO/SLI), Observability (Monitoring, Logging-Tracing solutions), Ops process (Incident, Problem Mgmt) and streamline - automate release management.

- Build dashboards to provide visibility into the performance of the applications.

- Create chaos in the production environment purposefully in a controlled manager to validate the reliability of systems.

- Mentor and coach other SREs in the organization.

- Provide written and verbal updates to executives and the stakeholders of the application in the organization.

- Understand the current process, and system setup and propose the improvements needed in the processes, and technology so that the application exceeds the desired Service Level Objective.

- Troubleshoot, debug and diagnose operational issues and drive them to closure.

- Understanding of software delivery life cycles, particularly Agile/Lean, and DevOps.

Requirements :

- A strong believer in automation to bring in sustained continuous improvement by automating Toil, and Runbooks, improving the ability of the applications to auto-heal leading to improved reliability.

- 15+ years of experience in the Development and Operations of applications/services in production that have uptime over 99.9%.

- 8+ years of experience as a SRE in handling web-scale applications.

- Strong hands-on coding experience in one or more programming languages such as Python, Golang, Java, Bash, etc.

- Good understanding of Observability (monitoring, logging, tracing, metrics) and chaos engineering concepts.

- Proficiency in using Observability tools (for example : New Relic, Datadog, etc) for monitoring, logging, and tracing.

- Expert level hands-on knowledge in public cloud platform AWS and/or Google Cloud Platform.

- A professional-level certificate in one of the public clouds is highly desirable.

- Must have hands-on experience in using configuration management systems such as Ansible or SaltStack and infrastructure automation tools like Terraform or CloudFormation.

- Should have used altering systems such as Pager Duty.

- Should have implemented solutions around Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for services.

- Measurement should have been within a system and across systems in distributed systems.

- Should have supported Production Incidents (PIs) on critical applications of a company.

- Proven experience in handling large-scale and growing infrastructure across Data Centers and heterogeneous Cloud platforms.

- Experience as a service owner in managing large - geographically diverse stakeholders.

- Ability to work with creative - fast-growing engineering teams and motivate them to deliver their best work.

- History of driving innovation.

(ref:hirist.tech)

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