Quality Assurance Lead

20 hours ago

Ernakulam, India Synthite Full time

Position Overview
This role is crucial in upholding the highest standards of quality and safety across all Synthite Bio Ingredient divisions. The Quality Assurance (QA) professional will support the implementation and maintenance of robust food safety systems, ensuring compliance with internal and external requirements. The ideal candidate will possess a deep understanding of food safety standards, demonstrate a proactive approach to identifying and resolving quality issues, and drive continuous improvement initiatives across multiple manufacturing facilities.

Key Responsibilities

1. Internal Audits & Compliance

  • Conduct internal audits across various manufacturing units and branches.
  • Identify non-conformities and recommend actionable improvements.
  • Prepare detailed audit reports and ensure timely closure of audit findings.
  • Execute audits as per the defined audit plan for Synthite BI Units and APC Division.

2. Corrective and Preventive Actions (CAPA)

  • Review and validate the effectiveness of CAPA implementations.
  • Ensure prompt closure of non-conformities arising from internal, customer, and external audits.
  • Monitor CAPA actions for long-term effectiveness and recurrence prevention.

3. Customer Complaint Handling

  • Verify root cause analysis (RCA) for customer complaints.
  • Develop CAPA plans and oversee their implementation.
  • Evaluate CAPA effectiveness after an observation period to ensure resolution.

4. Process Improvements & Mapping

  • Perform process mapping to identify areas for optimization.
  • Drive process improvements at the shop floor level.
  • Collaborate with Production, Operations, and QA teams to enhance process efficiency and ensure compliance.

5. Critical to Quality (CTQ) & Stage Gate Identification

  • Define and implement Critical to Quality (CTQ) parameters in manufacturing processes.
  • Establish and monitor stage gates at key process points to ensure consistent product quality.

6. Audit Support

  • Provide active support during customer, regulatory, and certification audits.
  • Coordinate audit documentation and ensure site preparedness.
  • Lead RCA and CAPA initiatives for audit findings and ensure effective closure.

7. Documentation & Reporting

  • Maintain up-to-date and accurate QA documentation.
  • Ensure compliance with applicable food safety and quality standards (FSSAI, ISO 22000, BRC, etc.).

8. Travel Requirements

  • Travel to Synthite BI Units and APC Division branches as required for audits and QA-related activities.

Qualifications & Skills

Education:

  • Masters degree in Food Technology, Food Science, Microbiology, Chemistry, or a related field.

Experience:

  • 5–10 years of experience in Quality Assurance within the food manufacturing industry.

Technical Expertise:

  • In-depth knowledge of food safety standards: FSSAI, ISO, BRC, HACCP.
  • Experience in internal audits, CAPA, root cause analysis, and process optimization.
  • Proficient in SAP, Microsoft Office, and Quality Management Systems (QMS).

Soft Skills:

  • Strong analytical and problem-solving capabilities.
  • Excellent communication, coordination, and documentation skills.
  • Ability to work independently and collaboratively in cross-functional teams.

Preferred Certifications

  • Lead / Internal Auditor Certification (ISO 9001 / ISO 22000 / FSSC 22000 / BRCGS)
  • Six Sigma Green Belt (Preferred)
  • HACCP Certification

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