Broadcast and IT Engineer

7 days ago

new delhi, India Collective Newsroom Full time

Job description:


The role works as part of a shift-working team providing operational support, incident management and stakeholder communication for the systems used to produce, publish and serve content


Last date to apply: 1st July 2024


Who we are:

From April 2024, the majority of the BBC's Indian operations have moved to the Collective Newsroom which has been set up by some of the BBC's most experienced journalists in India.

• It has more than 250 journalists and operational staff, bringing you distinctive, impartial and world-class content. Collective Newsroom is the BBC's sole provider of content for its Indian-language websites and social media platforms including English.

• Based in the BBC's largest international market, we bring you the best of Indian journalism guided by the world's biggest and most reputable news organisation. We provide digital, audio and television content in Tamil, Telugu, Hindi, Gujarati, Marathi and Punjabi as well as English.

• Our Vision: "Home to India's most credible, creative and courageous journalism."

• Our Mission: "To lead with facts bringing diverse voices through innovative and impactful journalism in the public interest."

• We are an equal-opportunity employer, that strongly supports diversity and inclusion at the workplace, and encourages female candidates and persons from other diverse groups such as marginalised, under-privileged communities and differently-abled people, to apply.


To know more about us, visit our website:


Key responsibilities and accountabilities

• Use a diverse range of broadcast and production monitoring tools to identify and resolve complex service impacting issues across a range of technologies and platforms.

• Initiate response to service disruption and support proactive measures aimed at preventing recurrence.

• Accurate logging of incidents accurately including technical response and action taken.

• Implementing contingency procedures in response to planned or unexpected events

• Handover of incident and information across shift changes.

• Keep informed of operational changes ensuring that actions are taken in line with best practice.


Knowledge, skills, training and experience

Essentials:

• Broad technical knowledge, including understanding of complex Broadcast and Media systems built from separate components

• Experience of operating within, or demonstrable knowledge of, multi-platform environments

• Experience or knowledge of monitoring and interacting with a range of applications and services.

• Experience in supporting a wide range of broadcast and production technologies, systems and equipment.

• Experience of logging and managing incidents in an operational environment

• Familiarity with using a range of diagnostic and monitoring tools.

• Ability to communicate effectively with external providers and internal partners

• Troubleshooting and diagnosing defects in complex systems

• Able to create supporting documentation.

• Able to prioritise according to service impact and work under pressure

• Good problem-solving skills.

• Experience in media (Radio, TV and Digital) and creative environments

• Good communication skills; Able to explain information to technical and nontechnical audiences.

• Adaptable and able to operate effectively in changing environments.

• Experience and excellent knowledge in News media tools and applications (NRCS, Graphics, Playout, Productions MAM, editing Tools and teleprompter etc.)

• Understanding of Network connectivity.

• Experience in Baseband Signal workflow.

• Experience or knowledge of installations, configurations and maintenance of IT and Broadcast Kits.

• Understanding of Live Streaming is plus.

• Good Knowledge of Camera, Audio Mixer, Vision Mixer and Lighting.

• Knowledge of handling of outdoor live broadcast is Plus.


Last date to apply: 1st July 2024

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