Solutions Architect

5 months ago

New Delhi, India Irdeto Full time

**Who we are**:
Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including transport, health and infrastructure. Irdeto is the security partner dedicated to empowering a secure world where people can connect with confidence.

With teams and offices around the world, Irdeto’s greatest asset is its people - our diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and contribute to Irdeto's success.

**The Role**:
As a **Solution Architect,** you will be working closely with the Sales and Product Management teams during the Pre-Sales phase by providing them with technical and operational input for proposal generation to meet customer requirements, providing key materials and input to the subsequent generation of Statements of Work. Then subsequently working with the project implementation teams to ensure adherence to the agreed statement of work.

**Your mission at Irdeto**:
Your main purpose in this role is to act as Irdeto technical representative in customer-facing engagements starting from supporting the sales engagement through to the delivery of the solution. The Solution Architect is responsible for the detailed customer requirement capture, design and technical integrity of the solution and acts as the primary technical point of contact for the solution.

**You will;**
- Act as the bridge between service delivery and engineering processes in the capture and analysis of customer business and technical solution requirements with the support and input of both internal (sales, delivery, engineering) and external stakeholders (customer, partners, etc.).
- Build and maintain positive technical customer/partner relationships.
- Responsible for definition, design, and documentation of the end-to-end solution designs and data flows including Irdeto, customer, and 3rd party components while adhering, where feasible, to the capabilities of Irdeto products.
- There will be a strong focus on hybrid TV (DVB broadcast alongside OTT) end-to-end solutions.
- Responsible for the generation of requirements and/or user stories for including in the product development cycles relating to specific customer requirements and general market needs.
- Ensure adherence to the agreed solution and statement of work by working with the program management, delivery, project implementation, and engineering teams.
- Engage with Irdeto’s and customer’s 3rd party partners where integration between Irdeto’s products and 3rd party components is required.
- Represent project management, and product management on occasion where the need arises. For example, assist sales and product management in presenting product roadmaps to the client’s senior management and executives.
- Support (pre-)sales in providing high-level and design for customer opportunities where we are providing end-to-end solutions comprising of one or more products to meet the client’s operation technical and business needs.
- Support (pre-)sales in providing high level solution designs, technical and operational input for proposal generation to meet customer requirements and provide key materials and input to the subsequent generation of Statements of Work.
- Capable to negotiate and influence detailed technical topics when engaging with senior customer representatives.

**How you can add value to the team?**
- A University degree in a related field.
- 4-7 years of relevant work experience in the media protection domain.
- Good end-to-end knowledge of DVB Broadcast technologies.
- Good end-to-end knowledge of Conditional Access technologies.
- Good knowledge of RDK Video and Android TV.
- Good knowledge of DRM technologies, streaming protocols (DASH, HLS) and broadband OTT and related technologies.
- Ability to design, test, debugging APIs (REST, SOAP).
- Good knowledge of data formats such as XML and JSON.
- Good knowledge of digital distribution technologies and other relevant technologies.
- Able to multi-task in a fast-moving environment.
- Excellent (English) communicative skills in presentation, negotiation, and writing.
- Good time and project management skills.
- Team leader and a team player but able to work independently and remotely.
- Proactive and self-motivated.
- Good logical and analytical skills with the ability to absorb multiple requirements provide analysis and then provide practical solutions that meet the customer’s needs.
- Good documentation and reporting skills.
- Knowledge of the broadcast industry with respect to workflow operation and technologies.
- Willingness to travel frequently.

**What you can expect from us**:
Our people and culture are the heart of our business, and our values of Trust, Acc

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