Front Desk Receptionist

1 week ago

Delhi, Delhi, India CB Physiotherapy Full time
Job Description: Receptionist / Operations Coordinator

Type: Full-Time

Location: Safdarjung Enclave, South Delhi

Salary: ₹15,000 – ₹25,000 + Incentives

Qualification: Any graduate with relevant experience.

Role Overview

We are seeking a dynamic Receptionist & Operations Coordinator to join our Physiotherapy Clinic. The ideal candidate will have strong organizational, administrative, and communication skills, helping us deliver exceptional care and a seamless experience to every patient.

Key Responsibilities
  • Provide comprehensive administrative support to the clinical team, including:
  • Registering patients, managing phone calls, handling email & WhatsApp inquiries.
  • Following up on leads and coordinating appointments.
  • Managing incoming referrals, mail, and other documentation.
  • Ensure smooth clinic operations by efficiently managing patient appointments and minimizing wait times.
  • Address patient inquiries—whether in-person, over the phone, or via email—to ensure a welcoming, professional experience.
  • Update patient records and maintain accurate demographic and medical data.
  • Handle payments via POS, GPay, Paytm, and maintain basic accounts.
Requirements
  • Prior experience in a medical office or physiotherapy clinic is preferred.
  • Administrative or customer service experience (ideally within healthcare) is an added advantage.
  • Familiarity with any practice management software is beneficial.
  • Strong computer skills: Microsoft Office, email communication, and ideally electronic charting or e-fax systems.
  • Excellent spoken and written English communication skills.
  • Well-organized, proactive, with the drive to grow this role into a leadership position.
  • Professional, courteous, and committed to delivering outstanding service to patients and colleagues.
Why Join Us?

Become the welcoming face of our clinic and play a crucial role in helping our community achieve better health and wellness. Advance your career in healthcare by joining a supportive, patient-focused team.

Ready to take the next step? Apply now and start your journey with us

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