Store Manager

2 weeks ago

Navi Mumbai, India The Souled Store Full time

The Souled Store is a homegrown youth casual-wear brand started in 2013. We are


one of India’s largest online merchandising platforms with licenses like Disney,


Warner Bros; WWE, IPL, Viacom18 to name a few. Apart from selling products with


themed designs such as superheroes, movies, TV shows, and cartoons, the brand also


is at the forefront of the latest youth style and fashion trends. In addition to core men


and women wear apparel categories, we have also expanded to new categories and


introduced new product lines like activewear, supima products, innerwear, personal


care products like perfumes etc. We have also launched footwear and kidswear


recently.


Although we are primarily an online brand, we’ve expanded in the offline retail space


as well and have offline stores in Mumbai, Bangalore, Delhi, Pune and Indore.


We're now a 'Great Place to Work' certified organization which boasts of our fantastic


employee culture and policies.


The Souled Store was born out of the idea of loving what you do, from the soul. We


believe that people do their best work when they love what they do. There are too


many Monday mornings and you can’t go dreading every single one of them. Over


the years, we have built a strong team of like-minded people that work smart, own


their work, and think like leaders. If you identify with what we do and are interested


in being a part of an aggressively growing brand, we would love to have you on


board.


Team & Position Summary


We are looking for candidates to join the team in the position of a Store Manager


with a minimum of 6 to 8 years of experience with Fashion and Apparel Brands. As


the Store Manager at The Souled Store, you will be instrumental in catapulting our


organization’s retail efforts. The role will involve interactions with diverse group of


people.

Responsibilities:


• Overseeing and managing the day-to-day operations of the store

• Develop strategies to increase footfalls, expand store traffic and drive profitability of the store

• Meet the store targets by training, motivating mentoring and providing feedback to

the store associates

• Develop metrics for the stores to evaluate achievement of targets, conversions of

footfalls, customer satisfaction, repeat customers vis-a-via new customers records etc.

• Develop strategies for sales and understand customer requirements and feedback

of products

• Overseeing the visual look & feel of the store – checking the visual display of

products and the displays outside the stores, the placement of products and the other creatives in the store

• Build a great rapport with the customers to build loyalty and have recurring customers


Competencies


• Communication & Presentation: Must have excellent communication (written and

verbal) and confident presentation skills

• Interpersonal Skills: Excellent interpersonal and rapport building skills are a must.

Must be able to interact with customers and build rapport.

• Product Knowledge: Understands TSS merchandise and the fandom, pop culture

space.

• A ‘roll up your sleeves and get it done’ leadership style and marked by a high level of

energy and attention to detail

• Comfortable operating in a matrix and constantly changing environment

Education and Experience:

• Bachelors degree in any stream or an equivalent education background

• Has experience of 6 to 8 years in a similar role of a store manager

• Understand the metrics to be checked and calculated for the store revenues and

incentives

• Has managerial experience in the past and is able to establish team policies and

structures

• Understands good practices with visual merchandising and displays at stores and is

able to anticipate and plan ahead.

• Highly driven, energetic and a team player

• Ability to and willingness to learn of the TSS culture , gain product knowledge and

use it to their sales advantage.


Note : Our hiring team will review your application and should we find your background to be a fit for this role, we will be in touch . If you don't get a response from our team within seven days, please know that your profile may not be a match for our current requirements. However, we appreciate your interest and encourage you to explore future opportunities with us.

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