CA7- Scheduling Analyst- IT Operations Support Specialist _

5 hours ago

Chennai, India Artech Infosystems Pvt Ltd Full time

Hello All,  Hiring for CA7- Scheduling Analyst to support 24 X 7 operations for one our automobile product-based organization  Relevant experience 7 + years  Notice: 0-20days only Job Description:  (3 shift) • Responsible for day-to-day operations of mainframe computing facilities ensuring high availability including  Mainframe Batch Event Monitoring & Scheduling, Mainframe Online transaction Failure Handling and Batch and first line closure of issues. • Monitoring and Support of Mainframe Consoles. • Understands system alerts as fix them as per documentation provided. • Shutdown and IPL the systems upon request. • Perform system maintenance activities upon request. • Manage bridge calls during incidents . • Responsible for Event management, Incident Management, Problem Management, Request Fulfillment and Knowledge Management adherence with ITSM framework • Acknowledge Tickets and conduct quick triage, provide solution and close the ticket within SLA; Ensure escalation of tickets to next level according to Prose within SLA time. • Analyze operation failures, determine root causes, develop and implement corrective actions for efficient recovery and improve system availability. • Identify system operational and performance problems, develop & implement solution. • To work with global teams and stakeholders including PDO, Customers, internal & external Auditors, and cross functional teams • Participate standup meetings on daily basis and discuss operational issues • Actively participate in the analysis and review of proposed system configuration changes/maintenance • Focus on Process adherence, process improvements, knowledge management and Problem Management • Support efforts on Security & Control processes and Audit comments • Support 24/7 operations & flexible timings, Global operations support • Excellent verbal & written communication skills • Support Automation through Scripts (JCL and Rexx) & RPA(Pega) Co-ordinate with Console / Zos / Storage team and PDO teams to fine tune and improve any process. Skills Required: CA7, IMS, JES2, JES3, TSO/ISPF, MVS, IBM Utilities Experience Required: Specialist Exp: 5+ experience in relevant field Education Required: Bachelor's degree in computer   

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