L1 / L2 Support Analyst

4 days ago

Bengaluru, India Hudini Full time

If you are passionate about providing excellent customer support and troubleshooting technical issues, we are seeking a dedicated individual to join our team as an L1 Support Analyst.

Role –
We are looking for an L1 Support Analyst 1 who can.


• Provide first-level technical support to end-users via phone, email, or chat. Troubleshoot and resolve software and hardware issues promptly.


• Document and escalate complex issues to the appropriate support teams.


• Assist in creating and updating knowledge base articles for common issues.


• Collaborate with other support team members to ensure timely issue resolution.


• Engage with customers professionally, ensuring a positive support experience.

Must haves-

Bachelor's degree in information technology, Computer Science, or a related field.


• 1-3 years of experience in a technical support role.


• Strong troubleshooting and problem-solving skills.


• Excellent communication and interpersonal skills.


• Familiarity with software applications and basic hardware components.


• Ability to prioritize and manage multiple tasks effectively.


• Customer-centric mindset and a commitment to delivering exceptional support.

  • L1/L2 Production Support

    4 days ago

    Bengaluru, India Broadridge Full time

    Are you an experienced professional looking for your next big opportunity in L1/L2 Production or Application Support? Dont miss our in-person interview drive happening on Thursday, 25th Sep 2025 Role: L1/L2 Production / Application Support Work Location: Bangalore Drive / Walk-In Location: Bangalore Experience Required: 16 years Required Skills: Strong...

  • L1/L2 Production Support

    5 days ago

    Bengaluru, Karnataka, India Broadridge Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Are you an experienced professional looking for your next big opportunity in L1/L2 Production or Application Support? Dont miss our in-person interview drive happening on Thursday, 25th Sep 2025 Role: L1/L2 Production / Application Support Work Location: Bangalore Drive / Walk-In Location: Bangalore Experience Required: 16 years Required Skills: Strong SQL,...

  • L2 SOC Analyst

    2 weeks ago

    Bengaluru, Karnataka, India UST Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    4 - 8 Years1 OpeningBangalore, Kochi, TrivandrumRole descriptionL2 SOC AnalystExperience : 4 to 8 yearsSOC Analyst L2 SOC Analyst L2 is an operational role, focusing on ticket quality and security incident deeper investigation and will be responsible to handle the escalated incidents from Level 1 team within SLA.Responsibilities:SOC Analyst L2 would work...

  • L2 SOC Analyst

    4 days ago

    Bengaluru, India UST Full time

    4 - 8 Years 1 Opening Bangalore, Kochi, Trivandrum Role description L2 SOC Analyst Experience : 4 to 8 years SOC Analyst L2 SOC Analyst L2 is an operational role, focusing on ticket quality and security incident deeper investigation and will be responsible to handle the escalated incidents from Level 1 team within SLA. Responsibilities: SOC Analyst L2 would...

  • RPA UiPath Tech L1/L2 Support

    4 days ago

    Bengaluru, India Acronotics Full time

    Position Overview We are seeking a highly skilled and motivated RPA UiPath Tech Lead to join our support and maintenance team. The role requires strong technical expertise in UiPath, proven leadership skills, and the ability to ensure smooth operations of automation solutions in a support window for production environment. Key Responsibilities Lead and...

  • RPA UiPath Tech L1/L2 Support

    5 days ago

    Bengaluru, Karnataka, India Acronotics Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Position OverviewWe are seeking a highly skilled and motivated RPA UiPath Tech Lead to join our support and maintenance team. The role requires strong technical expertise in UiPath, proven leadership skills, and the ability to ensure smooth operations of automation solutions in a support window for production environment.Key ResponsibilitiesLead and manage...

  • SOC L2 Analyst

    2 weeks ago

    Bengaluru, Chennai, India AltiSec Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are seeking a highly motivated and skilled SOC L2 Analyst to join our security team at Bangalore & Chennai. The ideal candidate will be responsible for advanced security incident analysis, threat hunting, and the development of new detection rules and playbooks. This role will also have a partial focus on security governance, including assisting with...

  • System Admin L1

    2 weeks ago

    Bengaluru, India Amnis HR Solutions Full time

    Hi, I have openings for System Admin L1 and L2 support **Level 2: -** **Recommended with below criteria**: Ø ITIL Certified or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines Ø Customer relationship development and influencing skills Ø Ability to work under pressure and remain decisive. Ø Excellent written and...

  • L1 Support "Contract"

    5 days ago

    Bengaluru, Karnataka, India Acesoft Labs Full time ₹ 7,20,000 - ₹ 7,92,000 per year

    Dear All,Work Location: BengaloreContract Duration : 1YearWork Exp:0-3 YearsBudget: 6 LPAN.p:Immediate to 15 DaysWork Mode: Work from OfficeInterview Mode:L1 Virtual,L2 face 2 facePosition name: L1 SupportMust Have:1) Good Communication Skills

  • L1 Support "Contract"

    4 days ago

    Bengaluru, India Acesoft Labs Full time

    Dear All, Work Location: Bengalore Contract Duration : 1Year Work Exp:0-3 Years Budget: 6 LPA N.p:Immediate to 15 Days Work Mode: Work from Office Interview Mode:L1 Virtual,L2 face 2 face Position name: L1 Support Must Have: 1) Good Communication Skills