Senior information technology engineer

1 week ago

Bengaluru, India Razorpay Full time

Key responsibilitiesOwn mac OS management in Jamf Pro: enrollment, configuration profiles, Smart Groups, policies, software deployment, and compliance reportingOwn Windows management in Microsoft Intune: device enrollment, configuration profiles, Update Rings, Win32 app packaging, and compliance policies.Maintain security baselines (File Vault/Bit Locker, firewall, disk encryption, USB controls, patching cadence) across mac OS and Windows.Administer Azure AD (Entra ID) and Google Workspace (users, groups, SSO, basic CA, app integrations) for day-to-day operations.Create clear technical documentation—runbooks, SOPs, change records, and user guides.Experienced in Jira or Service Now: ticket triage, SLAs, change management.Monitor fleet health and compliance; drive continuous improvement and root-cause analysis for incidents.Partner with Compliance on audits and evidence (asset visibility, encryption, patch posture, access controls).Minimum qualifications5+ years managing endpoints at scale:mac OS with Jamf MDM (policies, profiles, packaging, reporting)Windows with Intune (configuration, application deployment, compliance, updates)2–3 years admin experience across Azure AD (Entra ID) and Google Workspace.Ability to read, modify, and write Bash and Power Shell scripts when needed.Proven technical writing skills (SOPs, runbooks, architecture notes).Experience using Jira or Service Now, including Change Management processes.Nice to have (preferred)Jamf 200/300/370 or similar certifications; Microsoft MD-102/SC-300 a plus.Packaging tools (Composer, Munki/Autopkg, Intune Win, Winget).Identity & SSO familiarity (SAML/OIDC), Conditional Access basics, device compliance signals.Mac/Win update strategies at scale and rollout rings.Reporting/automation via APIs (Jamf Pro API, MS Graph, Google Admin SDK).Exposure to Sentinel One, Zscaler agents and their MDM deployment

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