Associate, Relationship Mgmt.
2 weeks ago
Role Responsibilities
Strategy
Build and deepen relationships with existing Prime Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have complete knowledge of the customer base in terms of the profile, demographics and psychographics and assets in the Bank and in other places. Serve as the one-point contact to the high affluent net worth customers of the Bank.Business
Generate new business to achieve defined targets in terms of number of customers, volumes and revenue for the segment. Achieve the targets set in terms of product mix. Induction of all new customers brought in by Self, Branches and Direct Sales team. Achieve “best in class” productivity to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Coordinate customer events for the cluster along with the product team. Update and maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc). Maintain and update customer information on WMSNPS and Customer Management
Ensure that NPS is at least in second quartile as compared to peers. Use the online CMP system diligently and achieve > 75% of their require customer contact each month.Processes
Update and maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc). Maintain and update customer information on WMS.Risk Management
Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, mis selling, etc. and comply with the same. Read, understand and comply with all provisions of the Group Code of Conduct.Governance
Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same. Read, understand and comply with all provisions of the Group Code of Conduct.Regulatory and Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment). Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of AssociationOur Ideal Candidate
Graduate / Post Graduate. Anywhere between 1 - 4 years of overall experience. Understanding of front and back office processes and procedures. Good Interpersonal skills. Strong communication skills. Banking knowledge.Role Specific Technical Competencies
Diligent and Punctual Knowledgeable about the role Certified with relevant courses Confident Fluent in Language Good Sales exposure Banking Exposure
-
Associate, Relationship Mgmt.
2 months ago
Mumbai, India Standard Chartered Bank Full timeRole Responsibilities Strategy Build and deepen relationships with existing Prime Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have complete...
-
Relationship Associate
1 week ago
Mumbai, India Stepup Education Consultant Full timeCompany Description Stepup Education Consultant is an education consultancy providing specialized services for students interested in studying abroad & We are onto Expansion. We specialize in study abroad programs in the United Kingdom, Malta, Latvia, Germany, Australia, New Zealand, and Singapore. Our head office is located in New Delhi. Role...
-
Relationship Associate
1 month ago
Mumbai, Maharashtra, India YES Securities LTD Full time**We Are Hiring For Relationship Associate in Yes Securi**ties **Company Profile**: Yes Securities (India) Limited is an **unlisted public company incorporated on 14 March, 2013**. It is classified as a public limited company and is located in Mumbai City, Maharashtra. It's authorized share capital is INR 200.00 cr and the total paid-up capital is INR 97.94...
-
Client Relationship Associate
2 months ago
mumbai, India Stepup Education Consultant Full timeCompany DescriptionStepup Education Consultant is an education consultancy providing specialized services for students interested in studying abroad & We are onto Expansion.We specialize in study abroad programs in the United Kingdom, Malta, Latvia, Germany, Australia, New Zealand, and Singapore. Our head office is located in New Delhi.Role DescriptionThis...
-
Client Service Associate
1 month ago
Mumbai, India Deutsche Bank Full time**Job Title**: - **Client Service Associate** **Location - Mumbai** **Role Description** The role is a part of client service team (I&S) in Pune branch. Key responsibilities include (i) servicing key tier 1 relationships in cash mgmt and trade finance (ii) cross sell cash products (iii) managing critical transactions for clients and providing regulatory...
-
Sales Associate
3 weeks ago
Mumbai, India Associate Allied Chemicals India Pvt Ltd Full timeAssociate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Sales Associate (Fragrances) to become a part of our team.We are looking for a performance-driven, customer-centric individual with a strong work ethic to...
-
Sales Associate
2 weeks ago
mumbai, India Associate Allied Chemicals India Pvt Ltd Full timeAssociate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Sales Associate (Fragrances) to become a part of our team. We are looking for a performance-driven, customer-centric individual with a strong work ethic to...
-
Client Relationship Associate
2 months ago
Mumbai, India Stepup Education Consultant Full timeCompany DescriptionStepup Education Consultant is an education consultancy providing specialized services for students interested in studying abroad & We are onto Expansion.We specialize in study abroad programs in the United Kingdom, Malta, Latvia, Germany, Australia, New Zealand, and Singapore. Our head office is located in New Delhi.Role DescriptionThis...
-
Client Relationship Associate
2 months ago
Mumbai, India Stepup Education Consultant Full timeCompany DescriptionStepup Education Consultant is an education consultancy providing specialized services for students interested in studying abroad & We are onto Expansion.We specialize in study abroad programs in the United Kingdom, Malta, Latvia, Germany, Australia, New Zealand, and Singapore. Our head office is located in New Delhi.Role DescriptionThis...
-
Client Relationship Associate
2 months ago
Mumbai, India Stepup Education Consultant Full timeCompany Description Stepup Education Consultant is an education consultancy providing specialized services for students interested in studying abroad & We are onto Expansion. We specialize in study abroad programs in the United Kingdom, Malta, Latvia, Germany, Australia, New Zealand, and Singapore. Our head office is located in New Delhi. Role Description ...
-
Guest Service Associate
1 month ago
Juhu, Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full timeGuest Relationship Associate Exp: - Hotel management (Fresher) salary: 18k-20k A professional responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments. Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift - Monday to Friday **Experience**: - total...
-
Relationship Associate
1 month ago
Mumbai, India Milestone Job Consultancy Services Full time**Job Description**: **Relationship Associate Job Responsibilities**: Site Supervision Managing of painting work undertaken at the site and ensure the quality and speed of the work. Preparation of on time planning sheet to ensure that the work is completed as per schedule. Coordinate with the painting contractor, dealer, customer and office and ensures a...
-
Client Relationship Associate
1 week ago
Mumbai, Maharashtra, India timesjobs Full timeClient Relationship Associate Location : MumbaiMeeting Doctors on a preset appointments by sales teamGiving Demonstration of the software.Calling and coordinating with doctors and sales teamTechnical support on calls for doctorsSetting up appointments with doctorsCalling doctors and asking them for free listingMIS ReportingPleasing personality and excellent...
-
Client Relationship Associate
2 days ago
Mumbai, India timesjobs Full timeClient Relationship Associate Location : MumbaiMeeting Doctors on a preset appointments by sales teamGiving Demonstration of the software.Calling and coordinating with doctors and sales teamTechnical support on calls for doctorsSetting up appointments with doctorsCalling doctors and asking them for free listingMIS ReportingPleasing personality and excellent...
-
Sales Executive
1 month ago
Mumbai, India Associate Allied Chemicals Full timeAssociate Allied Chemicals is a Mumbai based distributor of fragrance and flavor and cosmetic ingredients. As we expand our presence, we looking for motivated Sales Associates who are able to manage key accounts, build business leads and develop relationships in new business verticals and geographies Description and Requirements: - Motivated individual...
-
Associate Director
3 weeks ago
Mumbai, India NTT DATA, Inc. Full timeJob Description for Associate Director - Network OperationAssociate Director of Network Operation Center (NOC) is responsible for overseeing the efficient operation of an organization’s network Infrastructure specially SLTE, CLS, NOC and Submarine cable systems mgmt. Here is the Detailed Job Description for a position Overview: The Associate Director of...
-
Associate Director
3 weeks ago
Mumbai, India NTT DATA, Inc. Full timeJob Description for Associate Director - Network OperationAssociate Director of Network Operation Center (NOC) is responsible for overseeing the efficient operation of an organization’s network Infrastructure specially SLTE, CLS, NOC and Submarine cable systems mgmt. Here is the Detailed Job Description for a position Overview: The Associate Director of...
-
Test Architect/Automation
1 month ago
Mumbai, India JPMorgan Chase & Co. Full timeJob ResponsibilitiesAct as single point of contact for assigned business areas to manage testing asks from planning to closureSupport business SME and associated groups to document clear business requirements (user stories) & test casesPerform thorough planning to cover resource allocation, schedule and test approachCommunicate execution nuances, allocation,...
-
Relationship Associate
1 month ago
Mumbai, Maharashtra, India A2Tech Consultants Full time**JOB DESCRIPTION** **COMPANY: YES SECURITIES** Job Title Relationship Associate **Role Description**: To be responsible for identifying customer needs, assessing their risk appetite and providing them investment options Role Description: 1. Advising clients with regards to their Investment in Equity and Derivative market, Place order on their behalf 2....
-
Ingredients Sales Associate
3 weeks ago
Mumbai, India Associate Allied Chemicals India Pvt Ltd Full timeAssociate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Sales Associate (Ingredients) to become a part of our team.We are looking for a performance-driven, customer-centric individual with a strong work ethic to...