Specialist System Engineer

1 month ago

mangalore, India Societe Generale Global Solution Centre Full time

Responsibilities:

Day to day work:

  • Review the existing process and update it for being more autonomous.
  • Propose new process and create new documentations.
  • Define improvement plan: how to decrease number of alarm and escalations.
  • Deal with Paris NRE TEAM to have approval or be autonomous on the resolution of the incident / alarms.
  • Give an improvement plan for reducing number of tickets escalated to Paris team.


Qualifications

  • Strong academic background with technology skills
  • Good Network and Security knowledge (Routing & Switching, Firewalls)
  • Knowledge of ITIL concepts.
  • Knowledge on Network protocols: BGP, OSPF, RIP, EIGRP,IGRP, ISIS MPLS, QoS etc.
  • Working experience on ACI , Nexus 9k and APICs


Abilities / Skills Required

  • Strong stakeholder engagement / Client Relationship Management
  • Very good attitude, good listener and adapter
  • Motivated and proactive and ready to take more challenges



Profile Required


Delivery & Operations

  • Relevant experience : 7-12 years
  • Hands on experience into (ACI)
  • 5 + years of experience into Switching and Routing
  • Knowledge on routing protocols
  • Plan, design, and document ACI architecture and deploy automated templates (with zero touch provisioning) to all locations.
  • Configure security zones & VRF’s to control the traffic on ACI.
  • Developing, implementing, and deploying ACI and VXLAN
  • Providing support and troubleshooting technical issues
  • Creating and following ACI implementation plans
  • participate in other next-gen technical project delivery
  • Work with cross functional team for solution development and training and knowledge sharing
  • Acts a single point of Technical contact during Technical Escalation Management
  • Practices to make devices & operations more efficient
  • Perform hands-on tests to validate customer proof-of-concept setups, network designs, and network deployments using new products and feature.
  • Overall responsibility of expert level for technical support (Incident, Problem, Critical Changes)
  • Good to moderate knowledge on IP Networking CCNA /CCNP, Routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP)
  • ACI , Nexus 9k and Data Center Hands on Experience
  • Experience in planning and designing or operating service provider or large enterprise WAN/LAN networks.
  • Good communication skills
  • Take the lead in outage calls
  • Own and drive root cause and permanent resolution
  • Perform moderate network changes
  • Automate reports of bandwidth utilization, tcp optimization & performance of all SDWAN devices.
  • CCNA /CCNP, Routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP)



Why Join Us


“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.



Business Insight


At Société Générale, we are convinced that people are drivers of change, and that the world of

tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have

a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a

daily basis and develop or strengthen your expertise, you will feel right at home with us

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during

their working hours, including sponsoring people struggling with their orientation or professional

integration, participating in the financial education of young apprentices and sharing their skills with

charities. There are many ways to get involved.

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