ServiceNow Developer – HRSD

1 week ago

New Delhi, India InfoBeans Full time

About the Role We are seeking a skilledServiceNow Developer with strong HRSD expertiseto design, build, and optimize HR service delivery solutions within the ServiceNow platform. The ideal candidate will have hands-on experience implementing HR modules, automating HR workflows, and enhancing employee experiences through scalable and secure configurations. Key Responsibilities HRSD Implementation & Development Implement and configureServiceNow HR Service Delivery (HRSD)modules including: Case & Knowledge Management Employee Service Center (ESC) Lifecycle Events (Onboarding, Offboarding, Transitions) Playbooks & HR Templates Customize and enhance HR workflows, forms, record producers, and UI pages. Platform Configuration & Customization Develop and maintainclient scripts, UI policies, business rules, Flow Designer flows , and integrations related to HRSD. Build custom HR solutions using: Flow Designer & Integration Hub Service Catalog & HR Catalog Items HR Knowledge Base and portal enhancements Apply best practices for HR data privacy, security, and access controls. Integrations & Automation Integrate HRSD with external HR systems (Workday, SAP SuccessFactors, Oracle HCM, etc.) using REST/SOAP APIs. Troubleshoot integration issues and ensure data flows accurately across systems. Collaboration & Support Work closely with HR teams, business analysts, and platform architects to gather requirements and deliver high-impact HR solutions. Provide ongoing support, enhancements, and platform upgrades related to HRSD. Participate in testing, deployment, and documentation of HR solutions. Required Skills 5-7 years of hands-on experience as aServiceNow Developer . Strong expertise inHR Service Delivery (HRSD)implementation. Proficiency in JavaScript, Glide API, Flow Designer, Business Rules, Client Scripts. Experience with integrations using REST/SOAP. Solid understanding ofServiceNow data model, ACLs, and security best practices . Excellent communication and stakeholder collaboration skills. Preferred Qualifications ServiceNowCertified System Administrator (CSA) . ServiceNowHRSD Implementation Certification(highly preferred). Experience with Employee Center/Employee Center Pro. Familiarity with Agile/Scrum development environments.

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