Operations Lead
2 weeks ago
About UsFlock is building the future of 1:1 personalized commerce. We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry. Our platform creates lifelike AI-generated model content, enables personalization across various channels, and tracks visual analytics to optimize content performance. We help the world's largest brands communicate with their customers in a highly personalized and scalable way.Key Responsibilities:Team Leadership- Lead and scale Creative QC and Generation teams- Establish performance metrics, KPIs, and accountability systems- Foster a culture of quality and continuous improvementQuality Control & Operations- Own end-to-end QC processes for AI-generated fashion imagery- Define quality benchmarks- Build systematic QC workflows with defect tracking and root cause analysis- Track quality metrics: defect rates, rework percentages, brand accuracy scores- Collaborate with engineering to identify model improvementsGeneration Management- Oversee the team running AI models and producing imagery at scale- Optimize workflows for speed, cost-efficiency, and output quality- Monitor throughput, iteration cycles, compute utilization, and error rates- Manage capacity planning to meet customer delivery timelinesVendor & 3PL Management- Manage third-party logistics partners and external vendors- Oversee vendor performance against SLAs (quality, turnaround times, communication)- Lead vendor selection, onboarding, training, and performance reviews- Negotiate contracts and optimize vendor economicsProcess & Data- Implement project management systems using Asana or similar tools- Develop SOPs, playbooks, and process documentation- Build dashboards and reporting for operational visibility- Use data to identify bottlenecks and drive improvementsRequired QualificationsExperience- 7+ years in operations management with 3+ years leading teams of 15-20+ people- Proven track record scaling operations teams- Experience in digital production, creative operations, e-commerce, or tech operations- Demonstrated success managing 3PL/vendor relationships- Fashion, retail, or visual content background preferred but not requiredSkills- Exceptional people leadership and team development- Process-oriented with strong systematization instincts- Proficiency in Asana, Airtable, Monday.com or similar PM tools- Data fluency - comfortable with metrics tracking and analysis- Quality-obsessed with understanding of digital image standards- Technical aptitude to coordinate with engineering teams- Startup mentality - comfortable with ambiguity and rapid change
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Operations Lead
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Delhi, India Flock AI Full timeAbout Us Flock is building the future of 1:1 personalized commerce. We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry. Our platform creates lifelike AI-generated model content, enables personalization across various channels, and tracks visual analytics to optimize content performance. We help the world's...
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Delhi, India Tatva Hills Super Foods Full timeJob Title: Operations Lead Location: Delhi NCR Experience: 1–3 years Type: Full-time About Tatva Agro Superfoods We are Tatva Agro Superfoods, an emerging FMCG brand redefining how India consumes its daily table of tasty and healthy foods. We believe in clean, honest, and natural eating — no preservatives, no artificial additives — just pure goodness...
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Operations Lead
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Delhi, India Tatva Hills Super Foods Full timeJob Title: Operations Lead Location: Delhi NCR Experience: 1–3 years Type: Full-time About Tatva Agro Superfoods We are Tatva Agro Superfoods, an emerging FMCG brand redefining how India consumes its daily table of tasty and healthy foods. We believe in clean, honest, and natural eating — no preservatives, no artificial additives — just pure goodness...
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Operations Lead
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