Customer Support Representative – BPO

4 weeks ago

Mohali, India Apex One Full time

Job Title: Customer Support Representative – BPO

Location: Mohali(Punjab) & Jaipur

Education: Graduation Mandatory

Job Responsibilities
Handle inbound and outbound customer calls professionally and efficiently.

Resolve customer queries, complaints, and requests within defined timelines.

Maintain accurate records of customer interactions and transactions.

Provide information about products and services to customers.

Escalate unresolved issues to the relevant department for further assistance.

Requirements
Graduate in any discipline (Mandatory).

Excellent verbal and written communication skills in English and Hindi.

Basic computer knowledge and typing skills.

Ability to work in rotational shifts (including night shifts).

Strong problem-solving and customer service skills.

Benefits
Competitive salary package.

Incentives based on performance.

Opportunity to work with a leading BPO organization.

Work Mode: Work from Office (Mohali & Jaipur)

Skills: customer,bpo,communication,customer support

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