Senior Manager-MICE Operations

1 month ago


Bengaluru, India Benchmark Incentive & Leisure Travels Pvt Ltd Full time
Job descriptionCompany Overview:Benchmark Incentive and Leisure Travels Pvt Ltd

is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.

Job Summary:The Head of MICE Operations is responsible for overseeing and managing the operational aspects of MICE events for Benchmark Incentive and Leisure Travels Pvt Ltd. This includes leading a team of MICE Operations Executives, developing and implementing strategic plans and initiatives, managing budgets and timelines, ensuring compliance with legal and regulatory requirements, building and maintaining relationships with clients and stakeholders, and continuously improving processes and procedures.Key Responsibilities:Develop and implement strategic plans and initiatives to ensure the effective and efficient delivery of MICE events & Travels.Lead and manage a team of MICE Operations Executives and other staff, including setting goals and objectives, providing coaching and mentoring, and evaluating performance.Oversee the planning, coordination, and execution of MICE events, including costing, managing budgets, timelines, logistics, and vendor relationships.Ensure compliance with all relevant legal and regulatory requirements for MICE events, including health and safety regulations, data privacy laws, and other industry-specific regulations.Build and maintain relationships with Destination Management Companies (DMCs) and vendors, clients, stakeholders, and industry partners, hotelier’s including attending industry events and conferences to stay up-to-date with industry trends and best practices.Develop and implement standard operating procedures (SOPs) for MICE Operations, and continuously review and improve processes to ensure efficiency and effectiveness.Collaborate with other departments, such as Sales and Marketing, to ensure alignment and coordination across the organization.Identify and manage risks and issues related to MICE events/travels and develop contingency plans as necessary.Ensure high levels of customer satisfaction and retention by providing excellent service to clients and stakeholders.Qualifications:Bachelor's or master's degree in hospitality management, business administration, tourism or a related field.At least 5 and above years of experience in the International MICE operation, including event planning, tourism, and operations management.Strong leadership, communication, and organizational skills.Ability to work effectively under pressure and manage multiple priorities.Experience in managing a team and leading organizational change initiatives is desirable.In-depth knowledge of MICE industry trends, best practices, and technologies.

The Head of MICE Operations is a senior management position that requires a results-driven individual who is committed to delivering exceptional service to clients and stakeholders. This role is critical to the success of MICE events at Benchmark Incentive and Leisure Travels Pvt Ltd and requires an experienced and dynamic leader who can drive operational excellence and continuous improvement.



  • Bengaluru, India Benchmark Incentive & Leisure Travels Pvt Ltd Full time

    Job descriptionCompany Overview:Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful...


  • Bengaluru, India Benchmark Incentive & Leisure Travels Pvt Ltd Full time

    Job descriptionCompany Overview:Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful...


  • Bengaluru, India Benchmark Incentive & Leisure Travels Pvt Ltd Full time

    Job description Company Overview: Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful...


  • Bengaluru, India Benchmark Incentive & Leisure Travels Pvt Ltd Full time

    Job descriptionCompany Overview:Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful...

  • Senior Manager

    1 day ago


    Bengaluru, India Benchmark Incentive & Leisure Travels Pvt Ltd Full time

    Job description Company Overview: Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful...

  • Mice Sales

    1 month ago


    Indiranagar, Bengaluru, Karnataka, India Traaexplore Pvt Ltd Full time

    Company Description Traaexplore is a travel and event management company based in Bengaluru, India. With a long history of M.I.C.E, event solutions and travel experiences, Traaexplore is committed to supporting and handling any event needs and requirements. The company combines creativity and expertise to deliver fresh and dynamic experiences both in India...

  • Mice Sales

    1 month ago


    Indiranagar, Bengaluru, Karnataka, India Traaexplore Pvt Ltd Full time

    Traaexplore is a travel and event management company based in Bangalore, combining creativity and expertise with a fresh and dynamic touch. Whatever you can imagine, we can make it happen in India and international. Organizing an event has much in common with riding a wave: you need to trust your instinct, but you also need the right skills. We are...


  • Bengaluru, India Congruence HR Full time

    Key Responsibilties: **Client Acquisition**:Identify and target potential clients in the corporate sector who organize meetings, incentives, conferences, and exhibitions. Develop a pipeline of leads to convert them into clients for the MICE travel division. **2. Sales and Negotiation**:Engage with prospective clients to present the company's MICE travel...


  • Bengaluru, India Brandhancer Pvt Ltd Full time

    **Position Overview**: **Key Responsibilities**: **Operational Oversight**: Develop and implement operational strategies to enhance efficiency and productivity. Handle international MICE events and international travel groups. Ensure smooth coordination between sales team and vendors. Monitor and optimize operational processes to meet company objectives and...


  • Indiranagar, Bengaluru, Karnataka, India Swordfish Integrated Marketing Full time

    Operations Executive Location: Bangalore Experience: 2-3 Years’ Experience in Event Industry **Responsibilities**: Assessment and planning of event to the along with Production team Planning, setting and maintenance of budget for the event Sourcing/ Recruiting new vendors, venues, technologies; final negotiations, maintenance of relationships with...


  • Bengaluru, India AAJ Enterprises Full time

    Job titleSenior Operations ManagerReports toVP OperationsDuties and Responsibility · Operational MAVERICK:Plan and manage warehouse operations for multiple customers/products/industries in a shared facilityOverall end to end operational aspect of resource planning, demand and execution of fulfillment in warehouse settingManage and build robust and...


  • Bengaluru, India AAJ Enterprises Full time

    Job titleSenior Operations ManagerReports toVP OperationsDuties and Responsibility · Operational MAVERICK:Plan and manage warehouse operations for multiple customers/products/industries in a shared facilityOverall end to end operational aspect of resource planning, demand and execution of fulfillment in warehouse settingManage and build robust and...


  • Bengaluru, India Hub Work Full time

    Job purpose Achieving Budgeted revenue, ARR, & room nights. Managing all Group bookings from Corporates and Travel Agents Meeting and developing a business relationship with all Corporate. Duties and responsibilities Maintains quality service by establishing and enforcing organization standards. Must act as a bridge between the company and its clients ...

  • Hotel All Rounder

    4 weeks ago


    Bengaluru, India ONIQ SERVICES PRIVATE LIMITED Full time

    Job Purpose - To develop corporate FIT and MICE business for our resorts and to generate business from corporate & leisure segment in the operating region. - Achieve the budgeted targets within the branch purview Key Areas of Responsibility - To build & maintain strong relationships with Corporates and Travel Agency Partners - To identify potential...


  • Bengaluru, Karnataka, India Amazon Full time

    The OPTIMA team is looking for a Senior Operations Manager, who will play a pivotal role in shaping the future of the shopping experience for customers worldwide.We at OPTIMA enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across...


  • Bengaluru, India Aster DM Healthcare Full time

    MHA with 10+ Years of Healthcare Experience• Undertake the development, implementation, monitoring and reporting of the Operational plans for the dept.• Align dept. responsibilities to meet the strategic goals and interests of the organization.• To clearly define responsibilities, processes, delegations and decision-making powers; and fully comply with...


  • Bengaluru, India Aster DM Healthcare Full time

    MHA with 10+ Years of Healthcare Experience• Undertake the development, implementation, monitoring and reporting of the Operational plans for the dept.• Align dept. responsibilities to meet the strategic goals and interests of the organization.• To clearly define responsibilities, processes, delegations and decision-making powers; and fully comply with...


  • Bengaluru, India Target Full time

    About Target:Working at Target means helping all families discover the joy of everyday life. Webring that vision to life through our values and culture.Target’s Global UX team is a group of design, content, research, and accessibilitypractitioners and experts, with a passion for improving and innovating our digitalexperiences for Target’s guests, team...


  • Bengaluru, India Target Full time

    About Target:Working at Target means helping all families discover the joy of everyday life. Webring that vision to life through our values and culture.Target’s Global UX team is a group of design, content, research, and accessibilitypractitioners and experts, with a passion for improving and innovating our digitalexperiences for Target’s guests, team...

  • Manager - Operations

    1 month ago


    Bengaluru, Karnataka, India Allstate Insurance Company Full time

    Property Manager Processing Services: Job Description Job Summary:This job is responsible for managing a team focused on delivering Claims support across Property line of business. Driving strategic priorities focused on enabling the Talent centre to deliver business ouctomes that positively influence the customer experience and claims processing lifecycle....