ServiceNow Developer/Lead

3 weeks ago

Bangalore, India Krishna Global Services Pvt. Ltd Full time

Role : ServiceNow developer & Lead

Location : Pan India (Any location should be fine).

Experience : 4 (Min) - 12 (Max).

Notice Period : 30 Days or less.

Key Skills :


- ServiceNow ITSM + HRSD & ServiceNow ITOM Service.

- Mode of work 4:00 AM to 2PM (Australian client)Shift timing please check with candidates twice before sharing CV's.

- Development experience specific to implementation of the ITSM module in ServiceNow Minimum 4 years of experience in ITSM, HRSDAt least 3 years of experience with ServiceNow.

- Recent experience in senior development lead role.

- Configure the ServiceNow solution to meet identified business requirements,


- Process guides and functional requirements Solid ServiceNow development experience


- Responsible for ServiceNow platform Administration, Development, Documentation and Technical support Configure/Customize ServiceNow including Workflows, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes etc.

- Experience in Web development languages, specifically JavaScript, XML, AngularJS, Bootstrap, Jelly, and HTML/CSS Experience in Web Service integrations using SOAP, REST, JSON, etc.

- Participation in the full software development life cycle : Analysis, Design, Coding, Testing and promotion into Production Experience with relational database systems and MS SQL querie


Job Description :


We are seeking a Senior Software Engineer with expertise in implementing and customizing the IT Service Management (ITSM) module in ServiceNow. The ideal candidate will have a minimum of 4 years of experience in ITSM, with at least 3 years of hands-on experience with ServiceNow.


As a Senior Software Engineer, you will play a key role in configuring and customizing the ServiceNow platform to meet our business requirements and drive organizational success.


Responsibilities :


- Lead the implementation and customization of the IT Service Management (ITSM) module in ServiceNow.


- Configure the ServiceNow solution to meet identified business requirements, process guides, and functional requirements.


- Provide technical leadership and guidance to development teams, ensuring best practices and standards are followed.


- Develop and maintain documentation related to ServiceNow platform administration, development, and technical support.


- Customize ServiceNow components including workflows, service catalog, UI, client scripts, business rules, UI actions, and script includes.


- Develop web applications using JavaScript, XML, AngularJS, Bootstrap, Jelly, and HTML/CSS within the ServiceNow platform.


- Integrate ServiceNow with external systems using web service technologies such as SOAP, REST, and JSON.


- Participate in the full software development life cycle, including analysis, design, coding, testing, and promotion into production.


- Perform platform administration tasks such as user management, role-based access control, and system configuration.


- Troubleshoot and resolve technical issues related to the ServiceNow platform and integrations.


- Develop and optimize MS SQL queries for data retrieval and manipulation in ServiceNow.


Requirements :


- Bachelor's degree in Computer Science, Engineering, or a related field. 4-12 years of experience in software development, with a focus on ServiceNow.


- Minimum 4 years of experience in IT Service Management (ITSM), with hands-on experience in ServiceNow.


- Recent experience in a senior development lead role, providing technical leadership and guidance.


- Strong proficiency in configuring and customizing the ServiceNow platform to meet business requirements.


- Extensive experience with ServiceNow platform administration, development, and documentation.


- Expertise in web development languages such as JavaScript, XML, AngularJS, Bootstrap, Jelly, and HTML/CSS.


- Experience integrating ServiceNow with external systems using SOAP, REST, JSON, etc.


- Solid understanding of the full software development life cycle and best practices in software engineering.


- Experience with relational database systems and MS SQL queries.

(ref:hirist.tech)

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