District Manager

4 weeks ago


india MVC Resources Full time
Job Description
Leadership
  • Fostering a nurturing environment that develops people within the luxury retail network
  • Empowering team to deliver best in class service standards within stores
  • Demonstrating self-control and high ethical standards
  • Be available to and flexible with team members
Business Results
  • Delivering business KPI’s for district, including Sales, Conversion, etc
  • Ensuring optimal staffing levels are being achieved through store rosters while adhering to budget goals
  • Monitoring results and communicating to broader team
  • Preparing weekly and monthly reports
  • Identifying and analyzing the amount of time store personnel allocate their responsibilities other than sales/service.
  • Providing and implementing recommendations to maximize efficiency
  • Identifying value-added activities that increase individual KPI’s and cross-selling
  • Monitoring services standards across all stores ensuring high customer engagement and satisfaction
  • Achieving store profitability through achieving sales targets and controlling store operating expenses
  • Working closely with Store Members to understand and grow our customer satisfaction
Operations
  • Ensuring operational effectiveness across all functions of the store environment
  • Maintaining acceptable scores on any store Audits
  • Ensuring all store policies and procedures are being followed within the store network
  • Overseeing the Inventory and visual merchandisers, ensuring effective delivery on objectives
  • Training and on-board new store managers
  • Ensuring store presentation is in line with company expectations (both front and back of the house)
  • Partnering with SIC/Store Managers to ensure a strong inventory position in all stores
People and Culture
  • Fostering an environment that provides development opportunities at all levels of the retail team
  • Directly coaching and developing the store managers as well as field executives in their roles
  • Developing store management team to be effective leaders through training and in store coaching
  • Completing performance reviews for all direct reports, implement performance plans as and when required
  • Acting as the first point of contact for any store level people issues
  • Reviewing and analyzing store headcount to ensure the optimal team size and structure in all stores

Requirements
  • You have at least 5+ years of retail management experience or in luxury or fashion retail industries
  • Must have own transportation (mileage claimable) and willing to travel outstation for store visits
  • You have strong analytic, problem solving skills and a hands-on and solution oriented person.
  • You enjoy multitasking
  • 5 days work per week (following retail shift hours)
Further expectations of the role will be further discussed during the 2nd interview if candidate is shortlisted
Benefits
  • Basic starts from RM11,000
  • Mobile Allowance RM 100
  • Commissions
  • Incentives


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