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Business Analyst, Delivery Experience
3 months ago
Key job responsibilities
-Run deep dives, and audits for checkout experience, and identify and catalogue defects
-Conduct specialized audits for machine learning models for Delivery Experience Programs
-Manage Small-Medium Size projects designed to improve Delivery Experience programs
-Work effectively in a cross-functional environment with Sr. Leaders, and product management teams.
-Resolve internal/external customer escalations that originate within established quality and service level goals.
BASIC QUALIFICATIONS
1. Bachelor's degree (preferably in engineering)
2. Comfortable with running SQL queries
PREFERRED QUALIFICATIONS
1. Experience creating and maintaining SQL queries