Digital Content Team Leader

Digital Content Team Leader – iSP’s School Website Harmony Project

Location: Bangalore

Purpose of the role

The Digital Content Team Leader plays a pivotal role in the International Schools Partnership’s (iSP) School Website Harmony Project. This transformative initiative unifies the digital presence of all iSP schools onto a shared ecosystem and enhanced messaging framework.

This role not only involves creating, editing and optimising content that authentically represents each school’s story but also leading a talented content team to ensure all material aligns with iSP's offer. By skilfully harmonising individual school narratives with iSP’s shared purpose of growing the world’s most curious, confident minds, you will ensure that prospective families have an authentic, engaging and seamless online experience.

iSP principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

Key responsibilities – Digital Content Team Leader

1. Team leadership and development Lead, mentor and support a diverse content team, following established guidance on brand voice and content goals.
2. Uphold quality standards to ensure all content aligns with iSP’s messaging and project goals.
3. Conduct regular check-ins and feedback sessions to support skill development and consistent performance.
4. Coordinate workflows on monday.com to meet project deadlines, fostering a collaborative environment that encourages innovative ideas.
5. Content creation, editing and brand alignment Oversee and approve final content, ensuring alignment with each school’s narrative within the iSP framework.
6. Create high-quality, engaging content that authentically represents each school’s unique story within the iSP framework.
7. Edit and refine content to ensure clarity, coherence and adherence
8. Integrate each school's distinctive personalities, traditions and strengths with iSP's shared approach to learning and the benefits of being part of the iSP network.
9. Understanding of SEO best practises and a willingness to learn to enhance visibility and user engagement.
10. Collaboration with stakeholders Partner with the Project Manager to align on project timelines, milestones, and content objectives.
11. Engage with school representatives from more than 24 countries, adapting to diverse cultures, languages, and educational contexts to gather essential content. Ensure all messaging supports enrolment goals and presents a cohesive narrative across the iSP digital ecosystem.
12. Quality assurance Conduct thorough quality checks to maintain high editorial standards across all content streams and team members.
13. Uphold consistency in representing the shared learning framework without compromising each school's individuality.
14. Ensure project deadlines are met to keep pace with the project streams working simultaneously.

Skills, qualifications and experience

• Exceptional writing and editing Skills
• Exceptional writing and editing skills with a strong command of English
• Understanding of user needs and brand narrative
• Ability to balance user needs with objectives, crafting content that is both engaging and strategically aligned.
• Experience with user experience (UX) principles and how content influences user engagement.
• Quick learner with adaptability
• Ability to quickly learn and apply new frameworks and content guidelines (training on the iSP brand, framework, offer and core content will be provided).
• Adaptable to changing project needs and priorities in a dynamic environment.
• Effective collaboration and communication
• Excellent interpersonal skills to gather information from various stakeholders.
• Ability to synthesise diverse inputs into cohesive and engaging content.
• Strong communication skills to articulate content strategies and rationale to team members and stakeholders.
• Attention to detail
• Meticulous attention to detail to ensure high editorial standards and content accuracy

Education and experience

• Master's degree in English, Communications, Journalism, Creative Writing, or a related field.
• Minimum 3 years of experience in content creation, editing, or a similar role.
• Experience using analytics tools (e.g., Google Analytics) to inform content updates and improve engagement.
• Experience working with international organisations is an advantage.

What we’re looking for

• Highly organised : Able to manage multiple content streams and coordinate effectively within the team.

Passionate storyteller : Dedicated to refining and optimising content with a focus on engagement.

Values-driven leader : Aligned with iSP’s ethos of collaboration and community, inspiring creativity and connection within the team.

iSP leadership competencies

You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do:

Collaboration. Takes an active part in leading their function; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.

Learning & getting better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback, supporting others in their continual learning, development and growth.

Innovation leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and can motivate and inspire others through the process of creation through to completion.

Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.

Resilience. Can deal with setbacks and challenges calmly and effectively.

Community focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.

Integrity & ethical management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.

Leading & inspiring others. Supports, encourages and inspires students, colleagues and teams so that they give their best.

Understanding people. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation.

Influencing & communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication.

Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.

Strategic, commercial & financial awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.

Planning & decision making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.

Diversity & equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.

iSP commitment to safeguarding principles

iSP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All postholders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

iSP commitment to diversity, equity, inclusion, and belonging

iSP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.