Account Manager

Company Description

Pratiti Technologies is an innovative software product development company focused on digital transformation through advanced digital technologies. We assist enterprises and software product companies in realizing innovation with our expertise in Cloud Computing, Edge Computing, Data Science & Analytics, AR/VR, IoT, and Digital Twin technologies. With a global presence in the USA, India, Singapore, Switzerland, and Germany, our collaborative and innovative culture supports the growth of our technology craftsmen.

Role Description

This is a full-time, on-site role for an Account Manager (Sales) – Engineering & Manufacturing Software GCCs located in Pune. The Account Manager will be responsible for managing and growing large GCC accounts in India, specifically in the Engineering & Manufacturing Software domain . This includes companies working in Design Automation, PLM, SLM, and Industrial AI solutions. The individual will drive account growth, build trusted relationships with client stakeholders, and collaborate with internal delivery, talent, and leadership teams to ensure customer success.

• Develop a deep understanding of assigned Engineering & Manufacturing Software accounts, their product portfolios, and technology strategies.
• Identify and pursue opportunities across resource augmentation, outsourced platform/product development, and co-innovation models .
• Build and execute account growth strategies aligned with GCC's R&D, product engineering, and digital transformation needs.

• Act as the trusted partner for customer stakeholders in engineering, product development, and IT functions.
• Build strong executive-level and working-level relationships to influence technology decisions.
• Drive regular engagement through governance meetings, technical workshops, and innovation sessions.

• Partner with Delivery Heads to ensure high-quality execution and alignment with client expectations.
• Work with Talent Acquisition to forecast and fulfill niche skill demands in CAD/CAE, PLM, SLM, digital twin, and cloud platforms .
• Coordinate with Pratiti's practice leaders to bring domain-specific solutions and accelerators to the account.

• Leverage strong background in Design Automation, PLM, SLM, or Industrial Cloud to engage with technical stakeholders credibly.
• Understand client product development lifecycles and position Pratiti as a value-added partner.
• Stay updated on trends in Industry 4.0, engineering automation, and industrial SaaS to shape client conversations.

• Govern account health by tracking delivery quality, utilization, profitability, and client satisfaction.
• Proactively identify risks and collaborate with delivery teams for resolution.
• Ensure timely renewals of contracts, MSAs, and SOWs.

• Support the sales leadership in expansion into new business units within GCCs.
• Lead proposal preparation, RFP responses, and solution pitches for account expansion.
• Act as the voice of the customer inside Pratiti to drive innovation and continuous improvement.

• Proven experience managing enterprise/GCC accounts in Engineering & Manufacturing Software domain .
• Strong knowledge of Design Automation (CAD/CAE), PLM, SLM, Digital Twin, and Industrial Cloud platforms .
• Ability to engage with both engineering leaders and procurement teams .
• Solid understanding of product engineering services, outsourced R&D, and innovation partnerships .
• Strong interpersonal, negotiation, and presentation skills.
• Collaborative mindset with ability to align delivery, talent, and leadership teams.