Cafe Manager

3 weeks ago

Gurugram, India ikviti coffee Full time

Café Manager and Operations Associate


Location:  Sector 81, Gurugram, India     


Company Overview:  ikviti coffee is a hyper-local specialty coffee chain proudly serving residents of gated societies in New Gurugram, India. We are more than just a coffee shop – we're a community hub that is passionate about providing exceptional coffee experiences while fostering social and environmental responsibility.


Job Summary:  As a Cafe Manager & Operations Associate, you will be responsible for the overall management and efficient operation of the coffee shop located in Sector 81, Gurugram. You will ensure the delivery of high-quality service, manage staff, maintain inventory, and drive sales while fostering a welcoming atmosphere for customers. Additionally, you will be responsible to set the processes for procurement, hygiene, maintenance and operations for ikviti coffee’s future outlets. 


Key Responsibilities:

·       Team Leadership:  Supervise, train, and motivate a team of baristas and support staff to deliver exceptional customer service. Create schedules, manage shifts, and monitor performance to ensure high standards are met.

·       Operations Management:  Oversee day-to-day operations, including but not limited to, inventory management, ordering supplies, managing stock levels, and ensuring cleanliness and maintenance of the coffee shop(s).

·       Customer Service:  Maintain a customer-centric approach, ensuring an outstanding experience for all residents and patrons. Address customer concerns promptly and ensure their satisfaction.

·       Financial Management:  Monitor sales, prepare and manage budgets, and control costs. Implement strategies to maximize profitability and achieve financial targets.

·       Menu Development and Quality Control:  Work closely with the leadership team to maintain high-quality standards in food and beverage preparation. Keep updated with trends and contribute to the development of the menu.

·       Compliance and Safety:  Ensure compliance with health and safety regulations (such as FSSAI etc.), as well as lead the process to create ikviti’s health and safety policies and procedures. Maintain a safe and clean environment for both customers and staff.

·       Social media:  Extend full cooperation to the social media and marketing team, deployed by the management from time-to-time. 

·       Others:  Any other roles and responsibilities assigned from time to time by the management.

Additional Information:

·       Working Hours:  This is a full-time position but with flexible working hours. 


Experience:

  • Minimum 2-5 years of experience in the food and beverage industry, preferably in a cafe setting.
  • Prior experience managing staff, inventory, and budgets is a plus.


Education:

  • Bachelor's degree preferred, but relevant experience may be substituted.


Skills:

  • Excellent communication and customer service skills to ensure a positive cafe experience.
  • Proficiency in inventory management, including ordering, receiving, and cost control.
  • Working knowledge of food safety and hygiene regulations.
  • Ability to schedule staff, create rosters, and delegate tasks effectively.
  • Strong analytical skills to track sales, costs, and profitability.
  • Proficiency in Point-of-Sale (POS) systems like PetPooja
  • Ability to multi-task and work effectively in a fast-paced environment.
  • Adaptability and a willingness to learn new things.


Additional Desirable Skills (depending on the specific cafe):

  • Knowledge of coffee brewing and preparation methods.
  • Experience in menu development and recipe costing.
  • Event planning experience (for cafes that host events).
  • Knowledge of social media marketing (for cafes with a strong online presence).


Salary range: ₹30,000 per month to ₹40,000 per month (depending on qualifications)+ other benefits

  • Chef Continental

    1 day ago

    Gurugram, Haryana, India Trip Machine Cafe Full time

    Job Title: Continental Chef Job Summary: We are seeking a talented and experienced Continental Chef to join our team at the Trip Machine Company's first exclusive cafe/retail store. The Continental Chef will be responsible for managing the kitchen, preparing and cooking a variety of continental dishes, and ensuring that high standards of food quality and...

  • Steward/ Waiter

    1 month ago

    Gurugram, Haryana, India Trip Machine Company Full time

    We are Trip Machine Company, a premier motorcycle accessories brand known for our exceptional craftsmanship, timeless designs, and unwavering commitment to the motorcycle community. We are based out of Gurgaon and are present in over 30 countries. We are looking for young and energetic Cafe Staff/ Stewards / Sr Stewards for our first cafe at Gurgaon...

  • Café Staff

    1 month ago

    Gurugram, Haryana, India Trip Machine Company Full time

    We are Trip Machine Company, a premier motorcycle accessories brand known for our exceptional craftsmanship, timeless designs, and unwavering commitment to the motorcycle community. We are based out of Gurgaon and are present in over 30 countries. We are looking for young and energetic Cafe Staff/ Stewards / Sr Stewards for our first cafe at Gurgaon...

  • Brew Master

    7 days ago

    DLF Ph-III, Gurugram, Haryana, India Grow4sure consulting pvt ltd Full time

    **Job Title**: Brew Master We are seeking a passionate and experienced Brew Master to join our dynamic team at our cafe located on Moulsari Avenue, Gurgaon. The Brew Master will be responsible for crafting high-quality coffee and tea beverages, maintaining brewing equipment, and ensuring an exceptional customer experience. **Key Responsibilities**: -...

  • Sales Officer

    1 month ago

    Gurugram, India R3 Consultant Full time

    Key Responsibilities include:Candidate must have extensive experience in HORECA salesExperience of handling at least fourstar properties is amust. Candidate should be good people managementexperience and handling large sales volumes.Negotiate contracts with key stakeholders. Liaiseeffectively with key accounts to get Company and its SKUs listed inorder to...

  • Sales Officer

    3 days ago

    gurugram, India R3 Consultant Full time

    Key Responsibilities include:Candidate must have extensive experience in HORECA salesExperience of handling at least fourstar properties is amust.Candidate should be good people managementexperience and handling large salesvolumes.Negotiate contracts with key stakeholders.Liaiseeffectively with key accounts to get Company and its SKUs listed inorder to...

  • AM/DM: Engine Development Testing

    3 weeks ago

    gurugram, India Maruti Suzuki India Limited Full time

    Role: Testing & evaluation of IC engine for performance & durability. Root cause analysis for solving the reliability problems. Identification of countermeasures. Responsibility: Execute a variety of reliability tests for internal combustion engines, including Durability, Function, Strength, and Friction Testing data analysis, result...

  • Mixologist

    1 month ago

    Gurugram, India Kerry Full time

    Location:Gurgaon Report to: Regional Sales Manger The role requires someone in Establishing DaVinci Gourmet and other branded beverages in the HORECA segment. Key responsibilities Presentations and tasting sessions for HORECA/Cafe customers. Assisting customer on beverage menu’s – Recipes, costing, training staff etc. Developing new...

  • AM/DM: Engine Development Testing

    1 month ago

    Gurugram, India Maruti Suzuki India Limited Full time

    Role: Testing & evaluation of IC engine for performance & durability. Root cause analysis for solving the reliability problems. Identification of countermeasures. Responsibility: Execute a variety of reliability tests for internal combustion engines, including Durability, Function, Strength, and Friction Testing data analysis, result compilation,...

  • HORECA Sales

    1 day ago

    Gurugram, Haryana, India Tea Leaf & Co. Full time

    1. Sales and Account Management: - Develop and implement sales strategies to promote Tea’s products and increase sales within the HoReCa sector. - Identify and target new business opportunities by prospecting, cold calling, and conducting market research. - Build and maintain strong relationships with key decision-makers in hotels, restaurants, cafes, and...

  • AGM - Sales

    1 day ago

    Gurugram, India GoKhana Full time

    About GoKhana - ToBox Ventures Pvt Ltd:GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...

  • AGM - Sales

    1 day ago

    Gurugram, India GoKhana Full time

    About GoKhana - ToBox Ventures Pvt Ltd:GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...

  • AGM - Sales

    2 days ago

    Gurugram, India GoKhana Full time

    About GoKhana - ToBox Ventures Pvt Ltd: GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...

  • Work place manager

    1 month ago

    gurugram, India JLL Full time

    Competencies Communication skills Planning and organizational skills Negotiation skills Problem analysis Decision-making Judgment Client service orientation Adaptability Teamwork Presentation skills Computer Knowledge Technical knowledge of building services Innovative approach at work Responsibilities Facility...

  • Work place manager

    1 month ago

    Gurugram, India JLL Full time

    Competencies Communication skills Planning and organizational skills Negotiation skills Problem analysis Decision-making Judgment Client service orientation Adaptability Teamwork Presentation skills Computer Knowledge Technical knowledge of building services Innovative approach at work Responsibilities Facility Operations To ensure...

  • Videographer (Intern/Part-time)

    1 week ago

    gurugram, India Misfits Full time

    Do you want to shoot all the cool stuff happening in town? Does shooting dance videos, music jams, cricket matches, hikes, treks sound interesting to you? If yes, then read on Misfits is looking for a talented, creative, and detail-oriented Videographer on a part-time basis/Internship to join our Instagram and social media team. The ideal candidate will have...