Mega Walk-in Drive || Telecom Service Manager

3 weeks ago

Bengaluru, Karnataka, India HCLTech Full time

HCLTech Mega Walk-In Drive – Telecom Service Manager (CSM/SPM/GST) | 6+ Yrs Exp | Bangalore

Interview Location:

HCL Technologies Ltd, 8th Floor, Unit-B, Aviator Building, ITPL SEZ, Whitefield Road, Bengaluru, Karnataka –

Interview Date: Saturday, 23rd Aug 2025

Interview Time: 10:00 AM – 3:00 PM

Work Location: Bangalore

HR SPOC: Yanosh / Samrin

Experience Required: 6+ Years (only eligible)

  • Carry a copy of your updated resume.
  • Bring a valid government ID proof (Aadhaar/PAN/Driving License).
  • Arrive at the venue between 10:00 AM to 3:30 PM for registration.
  • Immediate joiners are preferred (0-30 Days Notice Period)

Job Description:

Job Role: Service Manager – CSM/SPM/GST

Experience: 6+ Years

Location: Bangalore

Shift: US Shift

  • The Service Manager, also known as Customer (or Client) Service Manager (CSM), or Service Program Manager (SPM) is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process include activities such as:
  • Conduct Service Management Reviews: In collaboration with key stakeholders, establish and maintain service management reviews to ensure 's services and performance are aligned with the Customer's business plans
  • Coordinate regular contract reviews, capturing any areas for possible changes/updates and/or decision logs and providing these to the

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